
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.75 - $32.75
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401K with company match
flexible spending accounts
health savings accounts
Life insurance
accidental death and dismemberment insurance
short term disability
long term disability
auto insurance
home insurance
Commuter Benefits
Generous vacation time
Sick Time
Job Description
Nippon Express Company, Ltd. ("NX"), founded in 1872 in Japan and headquartered in Tokyo, is a global leader in the logistics and transportation industry. With a workforce of approximately 72,000 employees spread across 733 locations in 47 countries and 314 cities, NX has established itself as a pioneering organization in delivering comprehensive supply chain solutions worldwide. The company’s commitment to excellence and innovation has propelled it to the forefront of logistics services, providing a wide array of transportation and logistics solutions to meet diverse customer needs.
Nippon Express U.S.A., Inc. ("NEU"), established in New York in 1962 as ... Show More
Nippon Express U.S.A., Inc. ("NEU"), established in New York in 1962 as ... Show More
Job Requirements
- Bilingual English/Japanese
- Ability to read, write and speak English and Japanese
- Computer skills including data entry and use of Microsoft Word, Excel and Outlook
- Ability to clearly communicate directions to drivers and moving teams
- Ability to work overtime to meet customer needs
- Strong customer service skills
- At least 1 year of experience in customer service
Job Qualifications
- Bilingual in English and Japanese
- Proficient in reading, writing, and speaking both languages
- Computer skills including data entry and use of Microsoft Word, Excel, and Outlook
- Strong customer service skills
- At least 1 year of experience in customer service
- Ability to clearly communicate directions to drivers and moving teams
- Willingness to work overtime to meet customer needs
Job Duties
- Communicate effectively with customers by email or phone to complete necessary documents to coordinate moves
- Ensure all shipment documentation is properly completed as required
- Interact closely with the moving team to prepare customer goods
- Coordinate with moving team to ensure proper packing, removing and loading of customer goods
- Establish and maintain professional relationships with the moving team
- Provide general business support functions as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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