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Nippon Express USA

Household Goods Coordinator

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $29.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k plan
Flexible spending account
Life insurance
Paid Time Off

Job Description

Nippon Express Company, Ltd. ("NX") was established in 1872 in Japan and has evolved into a leading global logistics provider headquartered in Tokyo. With approximately 72,000 employees worldwide spread across 733 locations in 47 countries and 314 cities, NX is recognized for its comprehensive and sophisticated transportation and logistics solutions. As a major player in the logistics and freight forwarding industry, NX is known for its commitment to quality, reliability, and customer satisfaction across various sectors involving the movement of goods via air, land, sea, and express services.

Nippon Express U.S.A., Inc. ("NEU"), a fully owned subsidiary of N... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum 1 year of experience in customer service
  • Bilingual proficiency in English and Japanese
  • Competent computer skills including data entry and Microsoft Office use
  • Strong communication skills
  • Ability to work independently and as part of a team
  • Availability to work overtime when required

Job Qualifications

  • Bilingual in English and Japanese with ability to read, write and speak both languages
  • Proficient in Microsoft Word, Excel, and Outlook
  • Strong customer service skills
  • Ability to communicate clearly with team members and customers
  • At least 1 year of customer service experience
  • Ability to work overtime to meet customer needs

Job Duties

  • Effectively communicate with customers to prepare necessary moving documents
  • Ensure all shipment documentation is properly completed
  • Coordinate with moving team on packing, removing, and loading customer goods
  • Maintain professional working relationships with the moving team
  • Provide general business support as assigned
  • Communicate directions clearly to drivers and moving team
  • Work overtime as needed to meet customer requirements

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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please contact the employer.