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House Person, Hotel Housekeeping
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.00 - $16.75
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee wellness programs
Job Description
San Manuel is a prominent and well-respected establishment recognized as one of the largest private employers in the Inland Empire. Known for its dedication to providing exceptional hospitality and gaming experiences, San Manuel operates with a commitment to the future, growth, and well-being of its employees. The company proudly upholds a 5-Star, 5-Diamond rating standard, emphasizing luxury, excellence, and meticulous attention to detail in all aspects of its operations. Catering to a high-end clientele, San Manuel integrates modern facilities with traditional values to create a welcoming and memorable environment for guests and employees alike. The organization fosters a culture of... Show More
Job Requirements
- High school diploma or GED preferred
- Minimum of two years of housekeeping experience within an upscale hotel preferred
- Good verbal and written communication skills
- Knowledge of housekeeping service techniques and productivity expectations
- Ability to identify and prioritize issues
- Ability to assist guests with requests and communicate with office coordinator or supervisor
- Must be personable and professional and use discretion in communication
- May be required to obtain and maintain a gaming license as per San Manuel Tribal Gaming Commission
- No driving responsibilities
- Must be able to work evening, weekend, and holiday shifts
- Strength to exert up to 10 pounds of force occasionally and move up to 40 pounds occasionally
- Must work in a fast-paced, high-demand environment
- Ability to perform physical activities including balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions
- Hearing sufficient for conversational levels in person and via technology
- Speech sufficient to be understood in multiple formats
- Visual acuity for data preparation, transcription, and inspection
- Mobility to safely move in office settings and travel to events
- Endurance for extended work periods
- Exposure to fumes or airborne particles including secondhand smoke possible
Job Qualifications
- High school diploma or GED preferred
- Minimum of two years of housekeeping experience within an upscale hotel preferred
- Good verbal and written communication skills
- Knowledge of housekeeping service techniques and productivity expectations
- Ability to identify and prioritize issues
- Ability to assist guests with requests and communicate effectively with supervisors
- Personable and professional with discretion in communication
Job Duties
- Clean and maintain all public areas in guest view including corridors, elevators landings, elevators, stairwells, and heart of house areas such as service elevators, linen closets, and storage rooms
- Restock housekeeping carts with linen, supplies, and amenities
- Perform deep cleaning tasks including carpet shampoo, water extraction, and high dusting as assigned
- Deliver guest request items within ten minutes in a courteous and professional manner according to Forbes standards
- Use radios and earpieces discretely to communicate with team members
- Ensure proper usage and labeling of chemicals and cleaning supplies following OSHA and regulatory guidelines
- Maintain and properly use equipment while adhering to health and safety policies
- Motivate and support employees to collaborate, learn, perform, and develop their skills
- Report maintenance issues and guest requests promptly to supervisors or coordinators
- Perform other duties as assigned to support departmental efficiency
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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