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Duke University

House Manager - Part Time

Job Overview

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Employment Type

Part-time
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Retirement Plan
Paid Time Off
Family-friendly programs
Cultural programs
Professional Development

Job Description

Duke University, established in 1924 by James Buchanan Duke, stands as one of America’s premier research universities. Located in Durham, North Carolina, Duke is centrally positioned within the Research Triangle, a region renowned annually as one of the best places to live and work in the United States. The university boasts a diverse academic community with more than 15,000 students engaging in studies and research across its 10 undergraduate, graduate, and professional schools. It is also one of the largest private employers in North Carolina, with approximately 40,000 employees, and maintains an international presence with programs in over 150 countries... Show More

Job Requirements

  • High school education or equivalent
  • Previous experience in front of house theatre or event staff position
  • Ability to work nights and weekends primarily
  • Self-motivation and strong initiative
  • Ability to communicate effectively verbally and in writing
  • Ability to manage multiple tasks under pressure
  • Ability to work independently and collaboratively as part of a team
  • Willingness to wear business casual attire, primarily in black
  • Availability to work at least 15 hours per week, including three weekends per month
  • Ability to handle emergency situations appropriately

Job Qualifications

  • Work requires basic mathematical knowledge and ability to interpret diagrams generally acquired through a high school education
  • Previous experience in a front of house theatre or event staff position
  • Experience with professional communication etiquette
  • Experience and comfort with tablets and Microsoft Teams
  • Self-motivated with ability to take initiative and complete projects independently
  • Strong communication skills – verbal, written and interpersonal
  • Ability to work under pressure and with diverse teams
  • Excellent organization skills and problem-solving ability
  • Flexibility to adhere to required scheduling including nights and weekends

Job Duties

  • Ensure the comfort and safety of the audience by overseeing the smooth operation of front of house
  • Directly supervise a team of ushers, contracted event staff, graduate and undergraduate students
  • Check cleanliness of auditorium, lobbies, and restrooms, handle patron problems and report maintenance issues
  • Uphold safety by ensuring proper unlocking of doors, keeping aisles unobstructed, and training ushers on safety rules
  • Coordinate with staff and sponsoring organizations to ensure event runs smoothly
  • Provide de-escalation during audience disruption and respond to emergencies
  • Document events accurately using electronic templates and communicate via in-ear devices

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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