Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $160,000.00 - $175,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
performance bonuses
Employee wellness programs
Professional Development
Job Description
Rosewood Residences Beverly Hills is an exclusive boutique development located on Santa Monica Boulevard in Los Angeles, California. This collection of 17 ultra-luxury estate homes, villas, and serviced apartments offers exceptionally designed living spaces with exquisite finishes, created by internationally renowned designer Thomas Juul-Hansen. Each residence ranges in size from 3,000 to over 7,000 square feet and features private elevator access, spacious indoor and outdoor living areas, expansive chef’s kitchens with double islands, and mudroom/laundry rooms accessible via discrete service elevators. Nearly half of the residences include private swimming pools, creating attractive focal points for their large terraces. Residents also... Show More
Job Requirements
- 4-year degree in business administration hotel and or property management or related major
- 4 years’ experience in guest services front desk housekeeping sales and marketing management operations or related professional area
- management license for condominiums as applicable
- equivalent combination of education and or experience
- strong leadership competencies with strategic thinking problem-solving and organizational skills
- excellent communication and presentation skills both written and verbal
- effective relationship management skills with a strong focus on customer satisfaction
- sound financial acumen with experience managing p&l and hoa budgets
- ability to manage and conduct human resources activities including recruitment training and talent development
- fluency in english
- preferred eight or more years of experience in a senior management position of a four star five diamond hotel
Job Qualifications
- 4-year degree in business administration hotel and or property management or related major
- 4 years’ experience in guest services front desk housekeeping sales and marketing management operations or related professional area
- management license for condominiums as applicable
- equivalent combination of education and or experience
- preferred eight or more years of experience in a senior management position of a four star five diamond hotel
- strong leadership competencies with strategic thinking problem-solving and organizational skills
- excellent communication and presentation skills
- effective relationship management skills
- sound financial acumen with experience managing p&l and hoa budgets
- ability to manage and conduct human resources activities including recruitment training and talent development
- fluency in english
Job Duties
- Model Rosewood culture vision mission and core values
- Direct overall operation of the residential property maximizing performance managing expenses in line with budget profitability and return on investment
- Develop and implement the annual budget and business plan and monitor financial performance to meet or exceed objectives
- Oversee recruitment training and management of residential staff ensuring a positive work environment and exceptional service delivery
- Ensure product and service standards are met in compliance with brand standards policies and procedures
- Oversee all aspects of property maintenance including preventive maintenance and deep cleaning programs to protect and enhance the property
- Coordinate with corporate teams on development and execution of operational strategies including opening processes and ongoing management
- Manage purchasing procurement and third-party contracts to ensure cost-effective operations
- Manage the HOA budget enforce condominium by-laws and ensure compliance with governing documents and legal requirements
- Conduct meetings with the residential board of directors leading HOA budget and annual board meetings
- Provide guidance to homeowners on their entitlements responsibilities and rules and regulations
- Create a culture of exceptional service ensuring residents have an elevated and unique experience
- Engage with residents associates and the local community to build strong relationships and enhance the property’s visibility
- Act as a brand ambassador representing the company’s culture vision and values in all interactions
- Curate and execute unique lifestyle events and activities for residents fostering a vibrant community atmosphere
- Support all corporate initiatives inclusive of corporate social responsibility diversity equity and inclusion
- Foster a positive work environment providing training and tools to staff to ensure excellent service
- Conduct annual performance reviews and mentor associates through formal and informal feedback
- Implement and manage training programs related to property management reinforcing Rosewood standards and service philosophy
- Oversee payroll associate benefits and compliance with policies and local labor regulations
- Provide regular and ad hoc information and status reports to corporate teams on financial and operational performance
- Handle community and media-related inquiries coordinating with corporate media and communications offices
- Implement safety protocols and ensure compliance with fire and life safety standards
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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