Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $160,000.00 - $175,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
performance bonuses
Employee assistance program
Professional Development
Job Description
Rosewood Residences Beverly Hills is a prestigious community located in the heart of Los Angeles, offering an unparalleled living experience with its exquisite collection of 17 ultra-luxury estate homes, villas, and serviced apartments. This boutique development is a beacon of sophistication and timeless California style, featuring designs from internationally renowned architect Thomas Juul-Hansen. Each residence ranges from 3,000 to over 7,000 square feet, carefully crafted with high-end custom interiors and state-of-the-art finishes. Signature amenities include private elevator access, expansive chefs' kitchens with double islands, large indoor and outdoor living spaces, and discreet service elevators leading to mudrooms and laundry rooms.... Show More
Job Requirements
- 4-year degree in business administration, hotel or property management or related major
- 4 years experience in guest services, front desk, housekeeping, sales and marketing, or management operations
- management license for condominiums as applicable
- ability to manage and conduct human resources activities
- strong leadership and strategic thinking skills
- excellent communication and presentation skills
- sound financial acumen managing budgets
- fluency in English
- preferred eight or more years senior management experience in luxury hotel
- based in Los Angeles
Job Qualifications
- Strong leadership competencies with strategic thinking, problem-solving, and organizational skills
- excellent written and verbal communication and presentation skills
- effective relationship management with strong customer satisfaction focus
- sound financial acumen managing P&L and HOA budgets
- ability to manage human resources activities including recruitment, training, and talent development
- 4-year degree in business administration, hotel or property management or related major
- 4 years experience in guest services, front desk, housekeeping, sales and marketing, or management operations
- management license for condominiums as applicable
- preferred eight or more years senior management experience in Four Star/Five Diamond hotel
- fluency in English
Job Duties
- Model Rosewoods culture, vision, mission, and core values
- direct overall operation of the residential property maximizing performance and managing expenses
- develop and implement annual budget and business plan monitoring financial performance
- oversee recruitment, training, and management of residential staff ensuring positive work environment
- ensure product and service standards compliance with brand policies and procedures
- oversee property maintenance including preventive maintenance and deep cleaning programs
- manage purchasing, procurement, and third-party contracts for cost-effective operations
- manage HOA budget, enforce condominium by-laws and compliance with legal requirements
- conduct meetings with residential board of directors leading HOA and budget meetings
- provide guidance to homeowners on entitlements, responsibilities, and regulations
- create culture of exceptional service ensuring elevated resident experience
- engage with residents, associates, and local community to build relationships and enhance visibility
- act as brand ambassador representing company culture and values
- curate and execute unique lifestyle events and activities fostering community atmosphere
- support corporate initiatives including social responsibility and diversity equity and inclusion
- foster positive work environment providing training and tools for excellent service
- conduct annual performance reviews and mentor associates with feedback
- implement and manage property management training programs reinforcing standards and service philosophy
- oversee payroll, associate benefits, and compliance with labor regulations
- provide information and status reports on financial and operational performance
- handle community and media inquiries coordinating with media offices
- implement safety protocols ensuring compliance with fire and life safety standards
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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