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House Manager (Community Services Specialist IV)

Job Overview

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Compensation

Hourly
Exact $22.35
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Work Schedule

Flexible

Job Description

Moonlight Amphitheatre and AVO Playhouse are prominent performing arts venues dedicated to providing exceptional entertainment experiences to their communities. Known for their rich history and vibrant performance schedules, these venues host a variety of live events including theatrical productions, concerts, graduations, special events, and diverse rental functions. They are committed to creating an enjoyable and safe environment for audiences, performers, and staff, emphasizing professionalism and high standards in all aspects of venue management. Both venues attract a wide range of audiences and performers, requiring meticulous planning and coordination during event nights to ensure smooth operations.

The House Manager role... Show More

Job Requirements

  • High school diploma or equivalent
  • prior experience in customer service or related field
  • ability to work evenings, weekends, and holidays
  • ability to lift and carry objects up to 20 pounds
  • willingness to wear prescribed standard apparel
  • successful completion of pre-employment drug test
  • successful live scan fingerprint background check
  • reliable transportation to work sites

Job Qualifications

  • High school diploma or equivalent
  • experience in crowd control or public service
  • familiarity with performing arts venues preferred
  • strong communication and interpersonal skills
  • leadership and supervisory experience
  • ability to manage emergency situations
  • basic administrative skills
  • physical ability to lift up to 20 pounds
  • flexible schedule availability including nights, weekends, and holidays

Job Duties

  • Begin set up on show nights
  • unlock restrooms, entrance gates, and lawn chair storage areas
  • check facilities for cleanliness and safety
  • conduct Amphitheatre Attendant briefing and assign positions
  • serve as liaison between Front of House Staff and Stage Management
  • communicate with the Usher Coordinator
  • solve problems as needed
  • make house announcements as needed
  • assist theatre patrons
  • respond to questions and requests
  • enforce house rules
  • mediate disputes between theatre patrons and staff
  • operate house lights as needed
  • ensure performances begin on time
  • take charge of emergency situations with Stage Management
  • contact emergency personnel and law enforcement if necessary
  • complete nightly House Manager and Accident Reports
  • keep track of hours for Front of House staff, manage breaks, and release staff on time

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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