Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $22.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Flexible Schedule
competitive pay
Opportunity to work in a leading theatre
engaging and supportive work environment
Access to theatrical performances
Professional development opportunities
Job Description
Signature Theatre is one of New York’s premier off-Broadway theatres, known for its deep commitment to playwrights and bringing fresh, original stories to the stage. Founded in 1991, the theatre has built a reputation for celebrating playwrights by providing them with an artistic home and producing six to eight new productions annually. This dedication is further highlighted through Signature’s Signature Ticket Initiative, launched in 2005, which ensures affordable access to all its productions, breaking down barriers and fostering a more inclusive audience base. In 2012, Signature Theatre opened the Pershing Square Signature Center, a Frank Gehry-designed 75,000 square foot facility... Show More
Job Requirements
- High school diploma or equivalent
- Experience in audience services or customer service roles
- Ability to work flexible schedules including evening and weekend shifts
- Possessing or willing to obtain FDNY F-03 Certificate of Fitness (Fireguard)
- Possessing or willing to obtain CPR/First Aid Certification
- Strong communication and organizational skills
- Ability to collaborate effectively with diverse teams and manage volunteers
Job Qualifications
- Experience in audience services in a theatre or performance venue
- Exemplary customer service and communication skills
- Ability to be a team leader
- Possessing or obtaining a FDNY F-03 Certificate of Fitness (Fireguard)
- Possessing or obtaining a CPR/First Aid Certification
- Computer literacy and knowledge of Tessitura
- Enthusiasm for a public-facing role
Job Duties
- Coordinating front of house staff and/or volunteers to facilitate the safe and timely movement of audiences in and out of performance venues
- Preparing and communicating informational messages for ticket holders
- Maintaining applicable attendance records, verifying ticket stub count, and preparing performance reports of event details
- Working closely with Ticket Services to troubleshoot ticketing and customer service issues
- Supporting and communicating with front of house staff to provide engaging customer service
- Communicating with Stage Managers and other production staff to facilitate performance schedules and troubleshoot various issues
- Assisting with special projects as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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