Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.02
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
hourly wage
Flexible Schedule
Work environment
community engagement
Training opportunities
Equal employment opportunities
Supportive workplace culture
Job Description
Studio Theatre is a distinguished midsized professional theatre company located in Washington, D.C., renowned for its ambition and agility in the arts landscape. The theatre provides a unique blend of a dynamic, influential cultural institution with a close-knit community atmosphere. Studio Theatre is nationally recognized and holds a significant presence within the Washington, D.C. theatre scene. Its staff members are dedicated professionals who contribute tirelessly to meet artistic and operational goals with creativity, passion, and precision. The organization proudly emphasizes equal employment opportunities and fosters a workplace culture built on inclusivity and mutual respect. With a commitment to diversity, equity,... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in customer service or event management
- Ability to stand for extended periods
- Ability to move between long and short distances including stairs
- Ability to lift and carry up to 50 pounds
- Flexible availability including nights and weekends
- Ability to work on-site at Studio Theatre
- Commitment to Studio Theatre’s mission, values, and anti-racism statement
Job Qualifications
- Prior experience working in a customer-facing event role
- Excellent customer service skills
- Strong interpersonal communication skills
- Ability to adapt and work effectively in a fast-paced environment
- Flexibility to work nights and weekends
- Proficient computer skills including Microsoft Office
- Experience with ticketing software is a plus
- Commitment to diversity, equity, and inclusion
- Enthusiasm to work with teams of diverse identities
Job Duties
- Coordinating building opening times with Manager on Duty
- Working closely with Manager on Duty to ensure proper staff are in place for all performances
- Maintaining the "store," including inventory checks and daily reconciliation
- Upholding the appearance of the lobby and all public areas to ensure a clean environment
- Resolving conflicts involving patron seating issues
- Conducting pre-show volunteer meetings
- Maintaining ticket-scanning equipment, hearing impaired devices, and communication tools
- Working closely with the Box Office to resolve patron ticketing issues timely and efficiently
- Providing additional support during emergencies such as fire alarms and inclement weather warnings
- Setting up tables, chairs, and signage for event rentals
- Facilitating the organization and cleanliness of public spaces for events
- Welcoming guests and checking tickets during events
- Providing directions and venue information to guests
- Enforcing theatre policies and procedures during events
- Performing any additional tasks as assigned by the event manager or point of contact
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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