Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $21.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health Savings Account with Company Match
401(k) retirement plan with company match
Paid vacation
paid sick days
hotel discounts
educational assistance
Paid parental leave
Company paid life insurance
company paid short term disability insurance
company paid long term disability insurance
Hospital Indemnity insurance
critical illness insurance
accident insurance
Job Description
Sonesta is a renowned global hospitality company operating a diverse portfolio of hotels, resorts, and luxury accommodations known for delivering exceptional guest experiences through dedicated service and quality amenities. The company has earned its reputation by emphasizing excellent customer service, comfortable accommodations, and attention to detail, making it a preferred choice for travelers seeking both leisure and business stays. Sonesta prides itself on fostering a supportive and inclusive work environment, providing employees with growth opportunities, competitive pay, and comprehensive benefits. With a firm commitment to community and sustainability practices, Sonesta continually invests in its workforce, infrastructure, and services to maintain... Show More
Job Requirements
- Some previous housekeeping experience preferred
- Previous background from the extended stay industry preferred
- Ability to speak, read, and write fluent English is preferred
- Other languages beneficial
- Basic reading, writing and mathematical abilities are preferred
- Frequently standing up, bending, climbing, kneeling, and moving about the facility
- Carrying, lifting or pulling items weighing up to 75 pounds
- Will be required to regularly use commercial cleaning chemicals
- Will be required to work mornings, evening, weekends, and holidays
Job Qualifications
- Some previous housekeeping experience
- Previous background in extended stay industry preferred
- Ability to speak, read, and write fluent English preferred
- Other language skills beneficial
- Basic reading, writing and mathematical abilities
- Ability to work flexible hours including mornings, evenings, weekends and holidays
- Physical ability to perform frequent standing, bending, climbing, kneeling and lifting
- Knowledge of commercial cleaning chemicals and safety procedures
Job Duties
- Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T standards
- Work with Room Attendants with heavy items such as mattresses and linens
- Deliver linens and other supplies to Room Attendants
- Maintain the cleanliness and organization of floor closets and corridors including removing trash, wiping down shelves and counters
- sweep, mop and/or vacuum floors
- and removing non-floor closet items and storing in appropriate areas
- Respond to guests' requests in a timely and efficient manner
- Clean designated areas such as public restrooms, storage rooms, and other public area spaces
- Report needed repairs or unsafe conditions to supervisor
- Respond to special requests, guest complaints, and deliver housekeeping or room supplies to achieve guest satisfaction
- Minimize waste of supplies and amenities within housekeeping areas
- Deliver lost and found items according to established procedures
- Assist regularly with deep cleaning projects
- When assigned to laundry, monitor laundry supplies and equipment ensuring they are sufficient and functioning
- Operate washers and dryers according to hotel and manufacturer standards
- Receive soiled linens and inspect for damage or stains
- Fold and store clean linens and report damages to supervisor
- Promote teamwork and quality service through daily communication and coordination with other shifts and management
- Ensure compliance with federal, state and local health and safety laws
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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