Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.50 - $16.25
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
401(k) retirement plan
Paid vacation
paid sick days
educational assistance
hotel discounts
Paid parental leave
Life insurance
Short term disability insurance
long term disability insurance
accident insurance
critical illness insurance
Job Description
Sonesta is a global hospitality company known for its commitment to delivering exceptional guest experiences through its diverse portfolio of hotels, resorts, and extended stay properties. With a strong emphasis on service excellence and employee empowerment, Sonesta boasts a welcoming culture and a proven track record as a leader in the hotel industry. The company prides itself on its dedication to providing guests with memorable stays marked by comfort, convenience, and personalized attention. Established with the mission of serving guests at every level, Sonesta continues to expand and innovate, maintaining high standards in hospitality while caring deeply about its employees'... Show More
Job Requirements
- Some previous housekeeping experience preferred
- Previous background from the extended stay industry preferred
- Ability to speak, read, and write fluent English is preferred
- Basic reading, writing and mathematical abilities are preferred
- Frequently standing up, bending, climbing, kneeling, and moving about the facility
- Carrying, lifting or pulling items weighing up to 75 pounds
- Will be required to regularly use commercial cleaning chemicals
- Will be required to work mornings, evening, weekends, and holidays
Job Qualifications
- Some previous housekeeping experience preferred
- Previous background from the extended stay industry preferred
- Ability to speak, read, and write fluent English is preferred
- Other languages beneficial
- Basic reading, writing and mathematical abilities are preferred
- Ability to work as part of a team
- Good communication and interpersonal skills
- Ability to follow instructions and comply with safety guidelines
Job Duties
- Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards
- Work with Room Attendants with heavy items such as mattresses and linens
- Deliver linens and other supplies to Room Attendants
- Maintain the cleanliness and organization of floor closets and corridors to include removing trash, wiping down shelves/counters
- sweeping, moping and/or vacuuming floors
- and removing non-floor closet items and storing in appropriate areas
- Respond to guests' requests in a timely and efficient manner
- Clean other designated areas such as public restrooms, storage rooms, and other public area spaces
- Report needed repairs or unsafe conditions to supervisor
- Respond to special requests, guest complaints, and the delivery of housekeeping/room supplies to achieve complete guest satisfaction
- Minimize waste of supplies and amenities within all areas of housekeeping
- Deliver lost and found items according to established procedures
- May regularly assist with deep cleaning projects
- When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order
- Operate washers and dryers according to hotel standards and manufacturers' guidelines
- Receive soiled linens and inspect for damaged or stained items
- Fold and store clean linens, report damages to supervisor
- Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management
- Ensure compliance with federal, state and local laws regarding health and safety services
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: