House Attendant Four Points by Sheraton Pleasanton

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $18.50 - $19.50
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Benefits

Health Insurance
Paid Time Off

Job Description

Highgate is a dynamic and leading real estate investment and hospitality management company, distinguished by its impressive portfolio exceeding 400 hotels across North America, Europe, the Caribbean, and Latin America. With over $15 billion in assets under management, Highgate showcases a robust presence within the hospitality industry, blending innovation with tradition. The company boasts a 30-year track record of excellence, combining sophisticated property management expertise with a profound understanding of the evolving hotel market, making it a pioneer in bespoke lifestyle hotel brands, legacy brands, and independent hotel and resort management. Highgate’s commitment to excellence is further emphasized by its... Show More

Job Requirements

  • High school diploma or equivalent
  • experience in hotel or related field preferred
  • physical ability to exert up to 100 pounds of force occasionally and/or 50 pounds frequently and/or 20 pounds constantly
  • ability to stand during entire shift
  • effective verbal and written communication skills
  • friendly and courteous approach
  • service oriented attitude

Job Qualifications

  • High school diploma or equivalent and/or experience in a hotel or a related field preferred
  • ability to stand during entire shift
  • must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects
  • must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner

Job Duties

  • Buff marble floors daily according to hotel standards
  • shampoo carpets in the public areas according to hotel standards
  • shampoo furniture as needed
  • handle all requests for luggage assistance in a friendly, efficient and courteous manner
  • handle items for Lost and Found according to hotel standards
  • clean guestrooms as needed
  • have knowledge of and assist in all emergency procedures
  • maintain hotel equipment in proper working order
  • maintain storage of hotel equipment in proper area
  • complete special projects as assigned by the Housekeeping Manager
  • ensure overall guest satisfaction

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location