Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Work environment
Training
Flexible Schedule
team environment
Employee Discounts
Job Description
The Element Austin Round Rock, managed by Moody National Management LP, is a distinguished hotel providing guests with a welcoming and memorable experience through exceptional service and attention to detail. Located in the vibrant Austin-Round Rock area, this establishment stands out for its commitment to maintaining high standards of cleanliness, guest satisfaction, and a safe environment. The Element is part of a reputable brand known for fostering eco-friendly practices and a guest-centric approach, making it a preferred destination for travelers seeking comfort and quality.
As a Room Attendant within this dynamic team, you hold a vital role in ensuri... Show More
As a Room Attendant within this dynamic team, you hold a vital role in ensuri... Show More
Job Requirements
- Sound working familiarity with safety and security procedures and guidelines and ability to safely operate commercial housekeeping equipment
- Ability to read and understand written instructions to carry through housekeeping tasks
- Good command of the English language
- Excellent time management skills and ability to multi-task and prioritize work
- Ability to maintain customer focus
- Excellent organizational and planning skills
- Excellent interpersonal skills
- Ability to work well in a team environment
- Ability to follow corporate and brand standards and procedures
Job Qualifications
- High School education desirable but not required
- 1+ years of experience as a House Attendant or a comparable position is desirable
- Ability to read and understand written instructions to carry through housekeeping tasks
- Good command of the English language, second language proficiency desirable
- Excellent time management skills and ability to multi-task and prioritize work
- Ability to maintain customer focus
- Excellent organizational and planning skills
- Excellent interpersonal skills
- Ability to work well in a team environment
- Ability to follow corporate and brand standards and procedures
Job Duties
- Clean all public areas in accordance with established procedures including lobbies, hallways, elevators, service areas, stairwells, public restrooms
- Dust and polish furniture, fixtures, and window frames
- Vacuum carpeting, upholstery and drapery
- Clean and shine all glass and metal surfaces
- Patrol hallways and remove newspapers and service trays, remove trash and/or soiled linens
- Empty ash urns and pick up trash outside
- Stock public restrooms with supplies and maintain assigned housekeeping cart with all necessary supplies
- Respond to guest inquiries in a courteous manner, professionally resolve issues, promptly report lost/missing guest possessions, assist guests with luggage
- Deliver, put away, or retrieve supply orders, cribs, roll-aways, and other room items
- Promptly report any unsafe, broken, or missing furnishings, equipment, or fixtures to the Executive Housekeeper or Shift Supervisor
- Assist Room Attendants as needed, especially with moving heavy items
- Other duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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