House Attendant

Sonesta International Hotels is one of the fastest-growing hotel companies in the United States and ranks as the 8th largest hotel company in the country. Known for its diverse and dynamic portfolio of properties, Sonesta offers a unique blend of full-service and focused-service hotels strategically located in major cities across the globe. With over 1000 properties spanning eight countries, Sonesta's presence ensures that the brand is where guests want to be, promising quality, value, and exceptional hospitality at every turn. The company prides itself on its dedication to the human side of hospitality, focusing on delivering service infused with passion, fostering loyalty with purpose, and creating guest experiences that build meaningful connections. This commitment to excellence is embodied in the company’s mantra, "Together We Thrive," which speaks to the shared success and collaborative spirit among its employees, guests, and partners.

The role of House Attendant (HA) at Sonesta International Hotels is integral to maintaining the high standards of cleanliness and guest satisfaction that define the brand. Reporting directly to the Housekeeping Management Team, the House Attendant provides essential support to Room Attendants by managing tasks such as collecting and transporting soiled linens, delivering clean linens, handling trash removal throughout the hotel, and assisting in various housekeeping and laundry functions. This position may also involve cleaning public areas, exterior entrances, and the parking lot, as well as participating in deep cleaning projects and other special assignments. The House Attendant plays a crucial role in ensuring that guest rooms and public spaces meet or exceed Sonesta’s stringent cleanliness and service standards.

This full-time role demands a candidate who is hardworking, dependable, and capable of performing physical tasks such as lifting heavy items, standing for long periods, and using commercial cleaning chemicals safely. The job requires flexibility with work hours, including mornings, evenings, weekends, and holidays, reflecting the round-the-clock nature of the hospitality industry. Effective communication skills and a customer-focused attitude are essential since the House Attendant often interacts with guests and aims to resolve any issues promptly to guarantee guest satisfaction.

Working at Sonesta International Hotels means becoming part of a well-established yet innovative company that values its employees and invests in their well-being and professional growth. The benefits package includes medical, dental, and vision insurance, a health savings account with company match, a 401(k) retirement plan with company match, paid vacation and sick days, and educational assistance. Employees also enjoy hotel discounts, paid parental leave, company-paid life insurance, disability insurance, and various perks and discounts. Sonesta fosters an inclusive, equal opportunity work environment where all qualified candidates receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. Applicants are encouraged to submit a complete application along with a resume to be considered for employment.