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Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $29.14 - $29.90
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Work Schedule

Standard Hours
Day Shifts
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Benefits

employee discount
Dental Insurance
Health Insurance
Benefits from day one
Employee stock purchase plan
Employee assistance program
401(k) matching
Tuition Reimbursement
Opportunities for advancement
Paid sick time
Vision Insurance

Job Description

Hilton Grand Vacations proudly presents an excellent opportunity to join our newest property in New York City, The Central At 5th Hilton Club Resort. This resort, with 161 rooms, is perfectly situated in the heart of NYC. Guests staying with us will enjoy prime proximity to some of the city's most iconic landmarks including Fifth Avenue, Times Square, the Theater District, and Central Park. Our resort prides itself on delivering an unparalleled hospitality experience where every member of our team plays an essential role in ensuring our owners, members, and guests create memorable vacation experiences. We are not just a... Show More

Job Requirements

  • High school diploma or equivalent
  • Proficiency in English to communicate with guests, co-workers, and management
  • Working knowledge of proper housekeeping equipment usage
  • Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimal supervision
  • Interpersonal skills and the ability to work well with co-workers and the public

Job Qualifications

  • High school diploma or equivalent
  • Proficiency in English (speak, read, write) to communicate with guests, co-workers, and management
  • Working knowledge of proper housekeeping equipment usage
  • Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimal supervision
  • Interpersonal skills and the ability to work well with co-workers and the public
  • Prior hotel experience
  • Experience as a housekeeper in a luxury hotel environment highly preferred

Job Duties

  • Empty trash containers and recycling bins, remove all terries and replace with clean ones par to designated layout, remove all soil, dirt, soap build-up, and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor
  • Transport cart with cleaning supplies, amenities and linens to guest rooms, and return and restock cart at end of shift as well as empty vacuum bag and wipe vacuum clean
  • Replace laundry bags and slips, and make up beds, cribs, and rollaway beds with clean linen
  • Clean closets and door tracks on check-out rooms, under bed(s), chairs and sofa, removing dust and debris. Ensure correct amount and placement of hangers, extra blanket/pillow and other amenities
  • Dust and polish all furniture, pictures, frames, mirrors, light bulbs and switches, TV, remote, and cable box, and remove dust, spots, and smears from all doors, drapes, windows, ledges, frames, baseboards, AC unit, corners and telephones
  • Inspect condition of all furniture for tears, rips or stains and realign furniture to floor plan
  • Open all drawers/doors in check-out rooms, remove items left by guest and dust inside. Replace designated amounts of amenities in desk, drawers, and guest service directory, fire safety, rate cards, and DND sign and replace as needed, and clean and replenish the coffee maker set
  • Vacuum throughout entire room and spray room with deodorizer
  • Handle guest complaints, ensuring guest satisfaction
  • Update status of rooms cleaned on assignment sheet and report any damages or maintenance problems to your supervisor
  • Adhere to fire and emergency procedures, Lost and Found policy including key control, and proper use of cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements
  • Perform all other duties as assigned and deemed appropriate by management

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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