Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.75 - $17.75
Work Schedule
Standard Hours
Benefits
Paid vacation
Sick Time
Holidays
Medical insurance
Dental Insurance
Vision Insurance
Pet insurance
Paid time off to volunteer
401k participation
Job Description
The Heathman Hotel, managed by Aparium Hotels, stands as an iconic hospitality destination in Portland, Oregon, celebrated for its unique blend of artistic heritage and cultured comfort that has attracted artists, creators, and visionaries since 1927. Nestled in the heart of Portland's cultural district, the Heathman is not just a hotel but a sanctuary that embodies creativity and sophisticated service. Aparium Hotels, established in 2011, is recognized for nurturing a boutique hotel experience that resonates with local culture and character, striking a perfect balance between business acumen and authentic charm. The brands under Aparium encourage guests and employees alike to... Show More
Job Requirements
- A passion for the importance of cleanliness, an initiative to learn, and pride in those we serve
- Basic knowledge of cleaning techniques, safety procedures, and requirements
- Conversational proficiency of the English language to receive and execute verbal and written communication and direction
- Adaptable interpersonal communication skills to address employees at all levels of the hotel
- Ability to work in a fast-paced environment for extended periods of time to meet high-volume business
- Ability to lift, balance and carry up to 25 lbs. to transport carts, cleaning supplies, linen, equipment, etc.
- Ability to lift, balance and carry (with assistance) up to 100 lbs. to transport mattresses, inventory, equipment, etc.
- Ability to stand or walk for prolonged periods to clean and organize the guest rooms, spaces, storage, equipment, etc.
Job Qualifications
- Basic knowledge of cleaning techniques, safety procedures, and requirements
- Conversational proficiency in English to receive and execute verbal and written communication and directions
- Adaptable interpersonal communication skills to address employees at all levels of the hotel
- Ability to work efficiently in fast-paced environments and for extended periods
- Ability to lift, balance, and carry up to 25 lbs.
- Ability to work collaboratively as part of a team
- Commitment to maintaining high standards of cleanliness and guest satisfaction
Job Duties
- Uphold and role model the company’s principles of People, Place, and Character while embodying values that drive collaboration, intuitive service, and translocal hospitality
- Adhere to the prescribed departmental sequence of service and practice proper safety protocols while cleaning guest rooms, stocking linen and terry, and completing assigned checklists
- Collaborate with housekeeping leadership, demonstrating a united front as a team committed to providing the best possible guest experience
- Take pride in your work, strictly adhering to health, safety, and sanitary guidelines
- Work in an organized fashion following the sequence of service with the utmost respect for equipment and workspace
- Demonstrate a professional sense of urgency while in the guest rooms and public spaces to provide a thoughtful guest experience by keeping spaces clean and well organized
- Foster open lines of communication within the department by actively participating in daily line ups and monthly housekeeping all staff meetings, maintaining a transparent dialogue among the team to voice ideas and concerns, while course-correcting missed opportunities
- Actively participate in feedback sessions with Housekeeping Leadership to further develop your skill set and improve upon housekeeping standards and practices
- Maintain regular communication with the housekeeping leadership team to ensure alignment on priorities, understanding that flexibility with responsibilities is paramount to support a successful operation
- Observe conditions of furniture, walls, trim work and carpeting and report anything substandard to housekeeping leadership and/or engineering departments to make corrections and improvements as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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