Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.59 - $25.10
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health Savings Account with Company Match
401(k) retirement plan with company match
paid vacation days
paid sick days
Sonesta Hotel Discounts
educational assistance
Paid parental leave
Company paid life insurance
company paid short term disability insurance
company paid long term disability insurance
Employee perks and discounts
hospital indemnity
critical illness insurance
accident insurance
Job Description
Sonesta is a renowned hospitality company known for delivering exceptional guest experiences across its diverse portfolio of hotels and resorts. With a focus on quality service and guest satisfaction, Sonesta has established itself as a trusted name in the hotel industry. The company is committed to fostering an inclusive and supportive work environment where employees are valued and empowered to contribute to its success. Sonesta offers competitive compensation and comprehensive benefits to support the health and well-being of its team members.
The House Attendant (HA) role at Sonesta is a vital position within the Housekeeping team. This role supp... Show More
The House Attendant (HA) role at Sonesta is a vital position within the Housekeeping team. This role supp... Show More
Job Requirements
- High school diploma or equivalent preferred
- Some previous housekeeping experience preferred
- Ability to speak, read and write fluent English is preferred
- Ability to frequently stand, bend, climb, kneel and move about the facility
- Ability to lift, carry or pull items weighing up to 75 pounds
- Will be required to regularly use commercial cleaning chemicals
- Willingness to work mornings, evenings, weekends, and holidays
Job Qualifications
- Some previous housekeeping experience preferred
- Previous background from the extended stay industry preferred
- Ability to speak, read, and write fluent English is preferred
- Other languages beneficial
- Basic reading, writing and mathematical abilities preferred
Job Duties
- Deliver on the promise of Sonesta service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards
- Work with Room Attendants with heavy items such as mattresses and linens
- Deliver linens and other supplies to Room Attendants
- Maintain the cleanliness and organization of floor closets and corridors to include removing trash, wiping down shelves/counters
- sweeping, moping and/or vacuuming floors
- removing non-floor closet items and storing in appropriate areas
- Respond to guests' requests in a timely and efficient manner
- Clean designated areas such as public restrooms, storage rooms, and other public area spaces
- Report needed repairs or unsafe conditions to supervisor
- Respond to special requests, guest complaints, and delivery of housekeeping/room supplies to achieve complete guest satisfaction
- Minimize waste of supplies and amenities within all areas of housekeeping
- Deliver lost and found items according to established procedures
- Assist regularly with deep cleaning projects
- When assigned to laundry, monitor laundry supplies and equipment to ensure sufficiency and proper operation
- Operate washers and dryers according to hotel standards and manufacturers' guidelines
- Receive, inspect, fold and store linens, and report damages to supervisor
- Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management
- Ensure compliance with federal, state, and local laws regarding health and safety services
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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