Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.50 - $16.25
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
401(k) retirement plan
Paid vacation
paid sick days
Sonesta Hotel Discounts
educational assistance
Paid parental leave
Company paid life insurance
Short term disability insurance
long term disability insurance
Various employee perks
hospital indemnity
critical illness insurance
accident insurance
Job Description
Sonesta International Hotels Corporation is a globally recognized hospitality company known for its commitment to exceptional guest service and quality accommodations. With a diverse portfolio of hotels, resorts, and residences located in prime destinations across the world, Sonesta prides itself on providing a warm and welcoming environment for both guests and employees. The company values teamwork, diversity, and growth opportunities, making it an attractive employer within the hospitality industry. Sonesta's dedication to maintaining high standards is reflected in their guest experience, workplace culture, and community involvement.
The House Attendant (HA) role at Sonesta is integral to the smooth ... Show More
The House Attendant (HA) role at Sonesta is integral to the smooth ... Show More
Job Requirements
- Some previous housekeeping experience preferred
- previous background from the extended stay industry preferred
- ability to speak, read, and write fluent English is preferred
- basic reading, writing and mathematical abilities are preferred
- frequently standing up, bending, climbing, kneeling, and moving about the facility
- carrying, lifting or pulling items weighing up to 75 pounds
- regularly use commercial cleaning chemicals
- willingness to work mornings, evenings, weekends, and holidays
Job Qualifications
- Some previous housekeeping experience preferred
- previous background from the extended stay industry preferred
- ability to speak, read, and write fluent English is preferred
- other languages beneficial
- basic reading, writing and mathematical abilities are preferred
- ability to handle cleaning equipment and supplies responsibly
- effective communication skills
- ability to work as part of a team
- attention to detail and commitment to cleanliness and guest satisfaction
- knowledge of health and safety regulations
Job Duties
- Deliver on the promise of Sonesta Service in all interactions with guests and clients according to Sonesta G.U.E.S.T. standards
- respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction
- clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash
- notify supervisor when service is completed so rooms may be sold or occupied
- report any room unable to be serviced to supervisor according to established procedures
- monitor laundry supplies and equipment to ensure they are sufficient and in working order
- operate washers and dryers according to hotel standards and manufacturers' guidelines
- receive soiled linens and inspect for damaged or stained items
- fold and store clean linens, report damages to supervisor
- minimize waste of supplies and amenities within all areas of housekeeping
- may regularly assist with deep cleaning projects
- report needed repairs or unsafe conditions to supervisor
- handle all lost and found items according to established procedures
- promote teamwork and quality service through daily communication and coordination with other shifts and departmental management
- ensure compliance with federal, state and local laws regarding health and safety services
- perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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