Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Uniforms Provided
Employee assistance program
Retirement Plan
Job Description
Dave's Hot Chicken is a dynamic restaurant brand born out of a simple idea by four friends passionate about creating the perfect hot chicken experience. Founded by Dave Kopushyan, a chef trained at Thomas Keller's French Laundry, alongside Arman Oganesyan and Tommy and Gary Rubenyan, the brand started from humble beginnings with just $900 to set up a tiny food stand in East Hollywood. The original concept centered around a simple menu where chicken was the star. Dave's Hot Chicken serves juicy and tender chicken pieces crafted with a unique blend of spices ranging from no spice to "The Reaper"... Show More
Job Requirements
- Current student or high school diploma/GED preferred
- Must be at least 18 years old and fluent in English
- Certified in all stations following the DHC Training Program
- Flexibility to work nights, weekends, holidays, opening and closing shifts
- Ability to stand for long periods of time and work in a fast-paced environment
- Ability to bend and stoop and lift 50 - 75 lbs comfortably
- Ability to work in close quarters and around heat
- Positive attitude while conducting any and all duties
- Commitment to Guest satisfaction
- Looks at Restaurant Operations from a Guest's point of view
- Effective communicator with co-workers and the Restaurant Management Team
- Excellent organization, planning, time management, delegation, and problem-solving skills
- Must have reliable transportation to work, a driver's license and proof of insurance
- Must have telephone or other reliable method of communicating with supervisor and co-workers
Job Qualifications
- High school diploma or equivalent preferred
- Experience in restaurant or food service industry preferred
- Proven leadership or supervisory experience preferred
- Ability to train and mentor Team Members
- Strong interpersonal and communication skills
- Knowledge of food safety and sanitation standards
- Ability to handle cash and complete basic administrative tasks
- Comfortable using kitchen machinery and equipment
- Ability to work independently and as part of a team
- Strong problem-solving and decision-making skills
Job Duties
- Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities
- Abide by and enforce to the rules and direction given by the Restaurant Management Team and refrains from insubordination
- Communicate to their immediate Supervisor when additional training guidance and practice is needed
- Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity
- Organize shift schedules for Team Members and monitor attendance, tardiness, and time off
- Assign duties to specific Team Members based on role and skills
- Understand how each job responsibility impacts Guests, the Team, and overall Restaurant Operations and success
- Greet Guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions
- Ensure Team Members work together with their Teammates to prepare items on the DHC menu while following cooking instructions, safety procedures, and sanitary requirements
- Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
- Ensure Restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping, and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
- Handle Guests' concerns and complaints professionally and calmly to resolve problems according to Restaurant Policy
- Maintain a neat and tidy appearance by wearing a uniform and adhering to the DHC Uniform Policy
- Are performance-oriented and performance driven
- understand performance expectations and are aware of performance results
- Provide direction, supervision, and feedback to maintain levels of high productivity and Team morale
- Communicate Team Member work performance to the Restaurant Management team and appropriately address performance issues
- Train new and current Team Members on tasks
- Balance cash drawers and prepare cash deposits as assigned by the Restaurant Management Team
- Effectively plan, organize, and implement all daily operational routines and activities
- Complete all required administrative duties and daily paperwork including required checklists
- Supervise and perform closing and/or opening activities as directed by the Restaurant Management Team
- Establish an environment of trust to ensure honest, open, and direct communication
- Role model and set a positive example for the entire Team in all aspects of business and personnel practices
- Follows all company guidelines for food and cash controls
- follows all cost control guidelines to maintain and minimize Restaurant costs
- properly uses all products, supplies, and equipment facilities
- Communicate effectively with Team Members and Management to resolve any interpersonal issues as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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