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Job Overview
Employment Type
Hourly
Work Schedule
Weekend Shifts
Benefits
Paid Time Off
Health Insurance
Employee Discounts
Retirement Plan
Life insurance
flexible scheduling
Job Description
The Hourly Shift Coordinator (HSC) position is a pivotal role within the fast-paced environment of a quick service restaurant. This role functions as an operations leader who plays a critical part in driving restaurant profitability, exceptional guest service, people development, and effective operations management. The hiring establishment is a restaurant that focuses on delivering fast, accurate, and friendly service, maintaining a clean facility, and upholding high operational and brand standards. As a quick service restaurant, it thrives on efficiency, team coordination, and customer satisfaction, all under the strong leadership of its management team.
The HSC supports the Restaurant General ... Show More
The HSC supports the Restaurant General ... Show More
Job Requirements
- Must be at least eighteen (18) years of age
- high school diploma or GED required
- 1-2 years of previous quick service restaurant experience
- some understanding of P&L interpretation and management to influence profitability
- demonstrated leadership skills
- demonstrated understanding of guest service principles
- available to work evenings, weekends and holidays
- ability to work long and/or irregular shifts as needed
Job Qualifications
- Must be at least eighteen (18) years of age
- high school diploma or GED required
- 2 years of college preferred
- 1-2 years of previous quick service restaurant experience, experience in management preferred
- some understanding of P&L interpretation and management to influence profitability
- demonstrated leadership skills
- demonstrated understanding of guest service principles
- available to work evenings, weekends and holidays
- ability to work long and/or irregular shifts as needed
Job Duties
- Manages inventory costs and maintains inventory by performing daily, weekly and monthly inventory inspections
- places and receives inventory truck orders
- maintains and regularly monitors a list of all restaurant assets
- ensures preventative maintenance of restaurant facility and equipment is completed in accordance with company standards, interacting with external vendors as required
- ensures that restaurant follows all cash control and security procedures such as safe counting and cash drawers
- motivates and directs team members to exceed guest expectations with accurate, fast and friendly service in a clean facility
- provides coaching and feedback to shifts coordinators and team members to increase the restaurant team’s capabilities and raise restaurant performance
- directs restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
- ensures that restaurant upholds operational and brand standards
- performs duties of hourly shift coordinator when necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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