You're Viewing 1 Of 95,000+ Jobs On OysterLink
Hotels - Corporate Director of Information Technology
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $120,000.00 - $140,000.00
Work Schedule
Standard Hours
Flexible
Benefits
Paid holidays
Dental Insurance
Health Insurance
Travel reimbursement
Paid Time Off
Vision Insurance
Job Description
Ensemble is a dynamic hospitality company managing a diverse portfolio of hotel properties that include a mix of independently branded and major branded hotels such as Hyatt, Marriott, Hilton, and Best Western. These properties span across luxury, lifestyle, and select-service segments, reflecting Ensemble's commitment to excellence and variety in the hospitality industry. With its corporate office located in Long Beach, California, Ensemble provides strategic leadership and innovative solutions that support operational efficiency, financial performance, and exceptional guest experiences across its hotel portfolio.
The role of Corporate Director of Information Technology (IT) at Ensemble is a pivotal leadership position th... Show More
The role of Corporate Director of Information Technology (IT) at Ensemble is a pivotal leadership position th... Show More
Job Requirements
- Bachelor's degree in Information Technology, Computer Science, Hospitality Management, or related field preferred
- 5-7 years of experience in IT management or technology leadership within the hospitality industry
- demonstrated success managing enterprise hotel technology systems and multi-property portfolios
- strong understanding of PMS, POS, and related hotel IT systems
- proven track record leading technology initiatives for hotel openings, acquisitions, and conversions
- excellent project management skills with the ability to manage multiple complex projects
- proficiency in IT security standards and practices including PCI compliance
- strong communication and interpersonal skills
- ability to travel frequently and remain flexible with travel schedules
- experience working with third-party vendors and managing service contracts
- ability to work effectively both independently and as part of cross-functional teams
Job Qualifications
- 5-7 years of progressive IT experience managing or supporting enterprise hotel technology systems such as PMS, POS, finance, HRIS, or similar
- experience supporting multi-property hotel portfolios, luxury hospitality environments, or branded hotel operations
- proven experience supporting hotel openings, acquisitions, conversions, or technology transitions
- strong project management experience especially in pre-opening or transition environments
- strong understanding of hospitality operations and cross-departmental workflows
- deep familiarity with hotel technology ecosystems including PMS, POS, Sales & Catering, and guest-facing systems
- working knowledge of network infrastructure, cloud-based systems, cybersecurity, and Windows environments
- ability to translate technical concepts into practical solutions for non-technical hotel leaders
- strategic and hands-on leadership approach
- strong project management, organization, and prioritization skills
- excellent communication and relationship-building abilities
- adaptable and effective in a fast-paced, growth-oriented hospitality environment
Job Duties
- Develop and execute IT strategy aligned with operational goals and portfolio growth
- serve as the primary IT leader and subject matter expert for hotel technology systems including PMS, POS, Sales & Catering, Back Office, HR, and guest-facing applications
- lead all IT planning and execution for hotel openings, acquisitions, conversions, and system transitions including vendor coordination and on-site support
- ensure critical hotel systems are supported and available 24/7 either directly or through third-party providers
- oversee hotel IT infrastructure including servers, cloud environments, networks, Active Directory, and endpoint systems
- establish cybersecurity standards, PCI compliance, data privacy controls, and system security procedures consistent with corporate policy and brand requirements
- administer and support hospitality technology platforms such as Oracle Opera Cloud, Micros POS, Delphi Sales & Catering, Amadeus, and Alice
- maintain effective end-user support processes across hotel departments
- act as escalation point for complex IT issues impacting hotel operations or guest experience
- manage IT projects including system implementations, upgrades, and migrations from planning through go-live
- prepare and manage IT operating and capital budgets at portfolio and property level
- establish product lifecycle management and long-term capital planning for hotel technology assets
- manage third-party vendors, managed service providers, and IT maintenance contracts including scope development, negotiations, and renewals
- partner with Operations, Finance, Sales, HR, and Brand teams to align technology solutions with business and operational needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All