Hotel Valet Overnight Attendant (Shift Time: 11:00pm - 7:00am) - Sheraton Fort Worth Downtown
Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
telemedicine
401k retirement savings plan
Job Description
Towne Park is a well-established company specializing in providing premium parking and hospitality services. Known for their commitment to delivering exceptional guest experiences, Towne Park operates in various locations offering convenient and secure parking solutions to their clientele. The company prides itself on combining professionalism with a welcoming atmosphere, creating value not only through their operational efficiency but also through their attentive customer service. Towne Park offers competitive and fair compensation reflective of an employee's skills, experience, education, and the specific work location. This particular position offers an hourly base pay of $16 plus tips ranging between $18 and $20... Show More
Job Requirements
- High school diploma or GED
- Valid driver’s license relevant to the work location
- One month related experience and/or training
- Knowledge of customer service principles
- Ability to read, write and comprehend English
- Ability to perform basic arithmetic and comprehend time systems
- Ability to drive and park vehicles safely
- Ability to work night shifts and weekends
- Physical capability to lift heavy objects and work outdoors in varying weather conditions
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state of employment or within commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract three digit numbers and multiply and divide with tens and hundreds
- Ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet using a professional and friendly demeanor
- Use guest last names during interactions
- Post in designated areas when not completing tasks
- Park and retrieve vehicles safely while driving cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms and amenities of the facility as well as main attractions in the area
- Deliver messages, items and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures upon arrival
- Issue claim checks only after receiving vehicle keys and collect claim checks prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt
- Calculate and collect revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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