Hotel Valet Overnight Attendant (Shift Time: 11:00pm - 7:00am) - Sheraton Fort Worth Downtown
Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k Retirement Plan
Job Description
Towne Park is a prominent company specializing in parking and guest services, known for its commitment to delivering exceptional hospitality experiences. With a focus on customer satisfaction and operational efficiency, Towne Park has established itself as a trusted name in the parking services industry. The company emphasizes a competitive and fair compensation structure, ensuring employees are rewarded in alignment with their skills, experience, education, and the specific location of their employment. Towne Park fosters a work environment that values professionalism, attentiveness, and friendly service, supported by comprehensive benefits for eligible employees, including accident insurance, critical illness insurance, hospital indemnity insurance,... Show More
Job Requirements
- High school diploma or GED
- Valid driver’s license
- One month related experience or equivalent combination of education and experience
- Ability to read and write English
- Ability to comprehend and write simple instructions and correspondence
- Ability to perform basic math including addition, subtraction, multiplication and division
- Ability to understand military time and applicable rates
- Availability to work weekend shifts from 11:00 pm to 7:00 am
- Physical ability to lift up to 100 pounds occasionally
- Willingness to work outdoors in varying weather conditions
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state you are applying to work, or within a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
- Ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers and clients
- Acknowledge and greet guests within five feet with a professional and friendly demeanor
- Use guest last names during interactions
- Practice proper Towne Park phone etiquette
- Post up in designated areas when not completing tasks
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- Deliver messages, items and/or guest amenities as requested
- Shuttle guests to appropriate places approved by the location
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks after receiving vehicle keys
- Collect claim checks from all guests prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt
- Calculate and collect revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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