Hotel Valet Overnight Attendant - Renaissance Orlando at Sea World
Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $14.00
Work Schedule
Night Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k Retirement Plan
Job Description
Towne Park is a leading hospitality services company dedicated to creating exceptional guest experiences through compassion and attentive service. With a mission to deliver smiles and make a lasting impact on millions of patients, visitors, and guests, Towne Park plays a crucial hospitality role in various locations including hospitals, hotels, and other environments. Their focus is to ease patient and family anxiety, enhance guest visits in unfamiliar cities, and support colleagues in a positive work environment. This approach fosters a workplace culture that values making a difference every day through kindness and professionalism. Towne Park embraces diversity and inclusion, providing... Show More
Job Requirements
- High school diploma or GED
- Valid driver's license for the state of employment or within commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Ability to read and write English
- Ability to understand and perform basic math operations including money calculations
- Ability to operate a vehicle safely including parallel parking
- Availability to work overnight shifts (11pm-7am)
- Ability to work outdoors in varying weather conditions
- Capability to lift up to 100 pounds occasionally
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver's license for the state of employment or within a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract three digit numbers and perform multiplication and division with tens and hundreds
- Ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers and clients
- Acknowledge and greet guests within five feet using a professional and friendly demeanor
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Post up in designated areas when not completing tasks
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- Deliver messages, items and/or guest amenities as requested
- Shuttle guests to appropriate places approved by the location
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks after receiving vehicle keys and collect claim checks before issuing keys
- Complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt
- Calculate and collect revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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