Towne Park, LLC

Hotel Valet Drivers - Springhill Suites Milwaukee Downtown

Job Overview

briefcase

Employment Type

Temporary
Hourly
clock

Compensation

Type:
Hourly
Rate:
Range $10.00 - $14.00
clock

Work Schedule

Rotating Shifts
Day Shifts
Weekend Shifts
diamond

Benefits

accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan

Job Description

Towne Park is a well-established company specializing in parking and hospitality services. With a reputation for providing exceptional guest experiences and maintaining high standards of service, Towne Park operates across various locations, including hotels, airports, and event venues. The company emphasizes a professional and friendly approach to guest service, ensuring that clients and visitors feel valued and well-cared for. Their operations focus on safety, efficiency, and a courteous demeanor, which creates a welcoming environment for guests. As an industry leader, Towne Park offers competitive compensation and benefits to its employees and fosters a work culture that encourages growth, teamwork, and... Show More

Job Requirements

  • High school diploma or general education degree (GED)
  • Valid driver's license for the state or within a commutable distance
  • One month related experience and/or training or equivalent combination of education and experience
  • Ability to read and write English
  • Ability to comprehend simple instructions
  • Ability to operate a vehicle safely
  • Ability to perform basic math calculations
  • Ability to understand and explain parking procedures
  • Physical ability to perform tasks including lifting up to 100 pounds occasionally
  • Willingness to work flexible shifts including weekdays, weekends and holidays
  • Ability to work outdoors in various weather conditions
  • Customer service orientation
  • Ability to communicate effectively with guests and coworkers

Job Qualifications

  • High school diploma or general education degree (GED)
  • Must hold a valid driver's license for the state or within a commutable distance
  • One month related experience and/or training or equivalent combination of education and experience
  • Knowledge of principles and processes for providing customer and personal services
  • Ability to read and write standard English language
  • Ability to read and comprehend simple instructions, short correspondence and memos
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations
  • Ability to add and subtract three digit numbers and perform multiplication and division with 10's and 100's
  • Ability to perform these operations using units of American money
  • Ability to understand 24 hour and military time systems
  • Ability to understand rates applicable to time passed
  • Ability to operate a manual transmission is highly desirable
  • Ability to perform parallel parking

Job Duties

  • Maintain pleasant, friendly and professional demeanor with guests, co-workers, and clients
  • Acknowledge and greet guests within five feet with a professional and friendly demeanor
  • Use guest last names during interactions
  • Use salutation of the day and welcome guests to the location
  • Practice proper Towne Park phone etiquette
  • Post up in designated areas when not completing tasks
  • Park and retrieve vehicles while driving slowly and cautiously
  • Assist guests with bell services and luggage storage as needed
  • Open all vehicle and hotel doors for guests
  • Assist guests with directions, taxis, reservations and other inquiries
  • Provide guests with information about outlets, meeting rooms, amenities and nearby attractions
  • Deliver messages, items and guest amenities as requested
  • Shuttle guests to approved places
  • Explain parking rates and retrieval procedures to guests upon arrival
  • Issue claim checks after receiving vehicle keys and collect claim checks before issuing keys
  • Complete and maintain all ticket information including key tags, guest folio, vehicle location, damage survey and claim check receipt
  • Calculate and collect revenue for vehicles when needed

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.