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Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Exact $12.00
Work Schedule
Day Shifts
Night Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading parking services company known for delivering exceptional valet parking and guest services across various locations. With a strong commitment to hospitality and customer satisfaction, Towne Park operates in a professional and friendly manner to ensure guests receive the highest level of care and attention. The company values competitive and fair compensation, reflecting a dedication to recognizing the skill, experience, and locale of its employees. With a work environment that includes AM, PM, and overnight shifts, Towne Park provides flexibility for its staff and supports a work-life balance. Employees at Towne Park have access to valuable... Show More
Job Requirements
- High school diploma or equivalent
- Valid driver’s license
- One month related experience and/or training or equivalent combination of education and experience
- Ability to read and write English
- Ability to comprehend simple instructions and correspondence
- Basic math skills
- Ability to understand 24 hour and military time
- Ability to understand rates related to time
- Ability to perform parallel parking
Job Qualifications
- High school diploma or general education degree (GED)
- Valid driver’s license for the state of employment or within a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of customer service principles and personal service processes
- Ability to read and write standard English
- Ability to comprehend instructions, correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Basic math skills including addition, subtraction, multiplication and division relevant to money handling
- Understanding of 24 hour and military time systems
- Understanding of time-based rate systems
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with guests, co-workers and clients
- Acknowledge and greet guests within five feet using guest last names
- Use salutation of the day and welcome guests to the location while practicing proper phone etiquette
- Park and retrieve vehicles while driving cautiously and assist guests with bell services and luggage storage
- Open vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests information about facility outlets, meeting rooms, amenities and local attractions
- Deliver messages, items and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures upon arrival
- Issue claim checks only after receiving vehicle keys and collect claim checks before returning keys
- Complete and maintain all ticket information including key tags, guest folios, vehicle location, damage surveys and claim check receipts
- Calculate and collect revenue when necessary
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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