Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.00
Work Schedule
Flexible
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading parking management company known for delivering exceptional parking and guest services across various hospitality and commercial locations. With a strong emphasis on customer satisfaction, Towne Park combines professionalism and efficiency to ensure a seamless experience for guests and clients alike. Their reputation is built on dependable service, safety, and a customer-centered approach, making them a preferred partner in parking solutions for hotels, airports, medical centers, and event venues.
The Guest Service Associate role at Towne Park is a vital position within their team, focusing on providing professional hospitality services to guests with attentiveness, friendliness, an... Show More
The Guest Service Associate role at Towne Park is a vital position within their team, focusing on providing professional hospitality services to guests with attentiveness, friendliness, an... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state or commutable distance
- One month related experience or training or equivalent combination of education and experience
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
- Ability to read and write standard English language
- Ability to understand 24 hour and military time systems
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state or commutable distance
- One month related experience or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract three digit numbers and perform multiplication and division with 10's and 100's
- Ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant friendly and professional demeanor with guests coworkers and clients
- Acknowledge and greet guests within five feet using guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Post up in designated areas when not completing tasks
- Park and retrieve vehicles cautiously and safely
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions taxis reservations and inquiries
- Provide guests with information about outlets meeting rooms amenities and local attractions
- Deliver messages items and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks after receiving vehicle keys and collect claim checks prior to issuing keys
- Complete and maintain all ticket information including key tag guest folio vehicle location damage survey and claim check receipt
- Calculate and collect revenue for vehicles as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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