Company Logo or Photo

Towne Park, LLC

Hotel Valet Attendant - Sheraton Dallas Hotel

Job Overview

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Employment Type

Temporary
Hourly
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $16.00
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Work Schedule

Flexible
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Benefits

accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan

Job Description

Towne Park is a respected hospitality services company known for its dedication to creating exceptional experiences for guests, patients, visitors, and clients. The organization's mission centers on making a meaningful impact by providing compassionate and attentive service that not only meets but exceeds customer expectations. Towne Park operates primarily in the hospitality sector, focusing on valet and guest service operations in hotels and similar venues. The company's culture emphasizes the importance of creating smiles and memorable moments for every person they encounter, whether that be easing the anxieties of hospital patients and their families or enhancing the stay of travelers... Show More

Job Requirements

  • High school diploma or GED
  • Valid driver’s license for the state of employment or within commutable distance
  • One month related experience or training or equivalent education
  • Ability to read, write and comprehend English
  • Physical ability to handle up to 100 pounds occasionally and up to 50 pounds frequently
  • Ability to work outdoors in varying weather conditions
  • Open availability recommended
  • Ability to follow established policies and procedures
  • Willingness to provide courteous and professional customer service
  • Ability to drive vehicles safely and cautiously
  • Ability to perform physical demands of the job
  • Must be able to communicate effectively

Job Qualifications

  • High school diploma or general education degree (GED)
  • Valid driver’s license for the state of employment or within commutable distance
  • One month related experience and/or training, or equivalent combination of education and experience
  • Knowledge of principles and processes for providing customer and personal services
  • Ability to read and write standard English
  • Ability to comprehend simple instructions, short correspondence and memos
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations
  • Ability to add and subtract three-digit numbers, multiply and divide with 10’s and 100’s, and perform operations using units of American money
  • Ability to understand 24 hour and military time systems
  • Ability to understand rates applicable to time passed
  • Ability to operate a manual transmission is highly desirable
  • Ability to perform parallel parking

Job Duties

  • Maintain pleasant, friendly and professional demeanor with all guests, co-workers and clients
  • Acknowledge and greet guests within five feet using guest last names
  • Use salutation of the day and welcome guests to the location
  • Practice proper Towne Park phone etiquette
  • Park and retrieve vehicles while driving slowly and cautiously
  • Assist guests with bell services and luggage storage as needed
  • Open all vehicle and hotel doors for guests
  • Assist guests with directions, taxis, reservations and other inquiries
  • Provide guests with information about outlets, meeting rooms and amenities of the facility
  • Deliver messages, items and guest amenities as requested
  • Shuttle guests to approved places
  • Explain parking rates and retrieval procedures to guests upon arrival
  • Issue claim checks only after receiving vehicle keys
  • Collect claim checks from all guests prior to issuing keys
  • Complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt
  • Calculate and collect revenue for vehicles when needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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please contact the employer.