Hotel Valet Attendant - PM/Weekend availability - JW Marriott Indianapolis
Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $8.00 - $10.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a renowned hospitality services company dedicated to creating exceptional experiences for millions of patients, visitors, and guests. With a strong commitment to delivering service with compassion and professionalism, Towne Park offers more than just a job – it offers a meaningful career where employees can make a tangible impact every day. Whether it is through easing the anxiety of patients and their families, creating memorable guest experiences, or supporting colleagues, Towne Park fosters an environment where every action contributes to brightening someone's day. Their focus is on exceptional hospitality with a mission to create smiles, driving a... Show More
Job Requirements
- High school diploma or general education degree
- Valid driver’s license for the state or commutable area
- One month related experience or training
- Knowledge of customer and personal services
- Ability to read and write English
- Ability to comprehend simple instructions and correspondence
- Ability to write simple correspondence
- Ability to effectively present information to guests and colleagues
- Basic arithmetic skills
- Understanding of 24 hour and military time
- Understanding of parking rate systems
- Ability to operate a manual transmission (preferred)
- Ability to perform parallel parking
Job Qualifications
- High school diploma or general education degree
- Must hold a valid driver’s license for the state of employment or a commutable distance
- One month related work experience or equivalent education and experience
- Knowledge of principles and processes for customer and personal services
- Ability to read and write standard English
- Ability to comprehend and write simple correspondence
- Ability to present information effectively in one-on-one and small group settings
- Ability to add, subtract, multiply and divide using American money units
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with guests, co-workers and clients
- Acknowledge and greet guests within five feet with a professional and friendly demeanor
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper phone etiquette
- Park and retrieve vehicles safely by driving slowly and cautiously
- Assist guests with bell services and luggage storage
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms amenities and local attractions
- Deliver messages, items and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures to guests
- Issue claim checks after receiving vehicle keys and collect claim checks prior to issuing keys
- Complete and maintain ticket information including key tag, guest folio, vehicle location, damage survey and claim check receipt
- Calculate and collect parking revenue when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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