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Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Range $10.00 - $12.00
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a reputable company dedicated to providing exceptional parking and guest services with a focus on safety, efficiency, and hospitality. As a leader in valet and parking management services, Towne Park partners with a variety of hotels, event venues, and commercial properties across the nation to elevate the guest experience. Known for its commitment to competitive and fair compensation, Towne Park values employees who deliver outstanding customer service and operate with professionalism in dynamic environments. The company offers a comprehensive package including competitive hourly wages plus tips, and various employee benefits for eligible staff, including insurance options and... Show More
Job Requirements
- High school diploma or GED
- Valid driver's license for the state or within a commutable distance
- One month related experience or equivalent training
- Ability to read and write standard English
- Ability to comprehend simple instructions and correspondence
- Ability to operate a vehicle safely
- Ability to perform physical tasks such as lifting up to 100 pounds
- Willingness to work afternoon and evening shifts
- Ability to work outdoors in varying weather conditions
- Ability to provide friendly customer service
- Ability to maintain accurate records and handle cash transactions
- Good communication skills
- Ability to work under specific operational instructions
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver's license for the state they are applying to work or within a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
- Ability to perform operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly, and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet using guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations, and other inquiries
- Provide guests with information about outlets, meeting rooms, amenities, and local attractions
- Deliver messages, items, and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys and collect claim checks prior to issuing keys
- Complete and maintain all ticket information including key tags, guest folios, vehicle locations, damage surveys, and claim check receipts
- Calculate and collect revenue for vehicles when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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