Hotel Valet Attendant - Hourly + Tips - Embassy Suites Louisville
Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Range $8.00 - $10.00
Work Schedule
Day Shifts
Split Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a well-established company that specializes in providing comprehensive parking management and guest service solutions across various locations. Known for its commitment to exceptional customer service and operational excellence, Towne Park partners with hotels, airports, hospitals, and event venues to deliver professional valet, self-parking, and shuttle services. With a strong focus on safety, efficiency, and hospitality, Towne Park has built a reputation for enhancing guest experiences through reliable and courteous parking solutions. The company values its employees, offering competitive compensation, benefits, and a supportive work environment that fosters growth and development.
The available position is for a ... Show More
The available position is for a ... Show More
Job Requirements
- High school diploma or GED
- Valid driver’s license for the applicable state or commutable distance
- One month of related experience or equivalent education and training
- Ability to read, write, and comprehend basic English
- Ability to perform basic arithmetic involving money
- Capable of presenting information clearly
- Ability to operate a vehicle safely
- Willingness to work flexible shifts including AM and PM
- Physical ability to handle outdoor work and lift up to 100 pounds occasionally
- Understanding of parking procedures and guest service protocols
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state applied to work or within a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s using American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission highly desirable
- Perform parallel parking
Job Duties
- Maintain a pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet using guest last names
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Post up in designated areas when not completing tasks
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations, and other inquiries
- Provide information about outlets, meeting rooms, amenities, and main attractions
- Deliver messages, items, and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures upon arrival
- Issue claim checks after receiving vehicle keys and collect claim checks prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey, and claim check receipt
- Calculate and collect revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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