Hotel Valet Attendant - Hourly + Tips - Embassy Suites Louisville
Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Range $8.00 - $10.00
Work Schedule
Flexible
Day Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a well-established company specializing in providing professional parking services primarily in hospitality and event venues. Known for its commitment to guest satisfaction and operational excellence, Towne Park offers comprehensive parking management solutions that enhance the overall guest experience. With a reputation for reliability and courteous service, the company operates in various locations, catering to a broad range of client needs including hotels, airports, and entertainment venues. Towne Park is dedicated to maintaining a safe, efficient, and friendly environment for its employees and customers alike, fostering a culture of respect and professionalism.
The Guest Service Associate ... Show More
The Guest Service Associate ... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Valid driver’s license for the applicable state or within commutable distance
- Minimum one month related experience and/or training or equivalent education
- Ability to read, write and comprehend standard English
- Physical ability to perform job duties including lifting up to 100 pounds
- Ability to operate vehicle slowly and cautiously in parking environment
- Willingness to work AM/PM shift schedules
- Ability to work outdoors in varying weather conditions
- Ability to maintain professional and friendly demeanor
- Ability to effectively communicate with guests and coworkers
- Ability to follow established procedures and guidelines
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state applied to work or within a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract three digit numbers and multiply and divide with tens and hundreds
- Ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers and clients
- Acknowledge and greet guests within five feet using professional and friendly demeanor
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms, amenities of the facility and nearby attractions
- Deliver messages, items and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys and collect claim checks prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt
- Calculate and collect revenue for vehicles when necessary
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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