Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Range $10.00 - $14.00
Work Schedule
Day Shifts
Fixed Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a dedicated hospitality services company committed to creating exceptional experiences and bringing smiles to millions of patients, visitors, and guests we serve daily. Operating primarily in the parking and valet services sector, Towne Park stands out as an employer who values the impact each team member can have on clients and colleagues alike. Our corporate culture centers on the belief that every interaction counts — from easing anxieties during medical visits to making a guest's arrival in a new city memorable. This devotion to service excellence has positioned Towne Park as a leader in hospitality services, known... Show More
Job Requirements
- high school diploma or GED
- valid driver’s license for the state applying to work or within commutable distance
- one month related experience and/or training or equivalent combination of education and experience
- knowledge of customer and personal service principles
- ability to read and write English
- ability to read and comprehend instructions, correspondence, and memos
- ability to write simple correspondence
- ability to present information effectively in person
- ability to perform basic arithmetic functions
- understanding of 24 hour and military time
- understanding of applicable parking rates
- ability to operate a manual transmission desirable
- ability to perform parallel parking
Job Qualifications
- high school diploma or general education degree (GED)
- must hold a valid driver’s license for the state of employment or within commutable distance
- one month related experience or equivalent combination of education and experience
- knowledge of principles and processes for providing customer and personal services
- ability to read and write standard English
- ability to comprehend simple instructions and correspondence
- ability to write simple correspondence
- ability to present information effectively in one-on-one and small group situations
- ability to add, subtract, multiply, and divide using units of American money
- ability to understand 24 hour and military time systems
- ability to understand rates applicable to time passed
- ability to operate a manual transmission is highly desirable
- ability to perform parallel parking
Job Duties
- maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- acknowledges and greets guests within five feet with a professional and friendly demeanor
- uses guest last names during interactions
- uses salutation of the day and welcomes guests to the location
- practices proper Towne Park phone etiquette
- posts up in designated areas when not completing tasks
- parks and retrieves vehicles while driving slowly and cautiously
- assists guests with bell services and luggage storage as needed
- opens all vehicle and hotel doors for guests
- assists guests with directions, taxis, reservations and other inquiries
- provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- delivers messages, items and/or guest amenities as requested
- shuttles guests to appropriate places approved by the location
- explains parking rates and retrieval procedures to guests upon arrival
- issues claim checks after receiving vehicle keys and collects claim checks prior to issuing keys
- completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt
- calculates and collects revenue as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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