Job Overview
Employment Type
Temporary
Seasonal
Compensation
Type:
Hourly
Rate:
Range $13.00 - $17.00
Work Schedule
Split Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k Retirement Plan
Job Description
Towne Park is a leading provider in the parking management industry, dedicated to delivering exceptional and efficient parking services for a diverse clientele including hospitality, healthcare, commercial, and residential sectors. With a strong focus on customer satisfaction and safety, Towne Park has established itself as a trusted name by combining innovative technology with personalized service. Their commitment to competitive and fair compensation reflects their dedication to valuing their team members across all locations. Employment at Towne Park offers a dynamic environment where employees engage with diverse guests and contribute significantly to the company’s reputation for outstanding service.
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Job Requirements
- High school diploma or GED
- Valid driver’s license
- One month related experience or equivalent education and experience
- Physical ability to exert up to 100 pounds of force occasionally and up to 50 pounds frequently
- Ability to work outdoors in varying weather conditions
- Ability to communicate effectively with guests and coworkers
- Ability to follow established procedures and maintain detailed records
- Willingness to work AM/PM shifts
- Ability to provide exceptional customer service
- Ability to safely operate vehicles
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state or within a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to present information effectively in one-on-one and small group situations
- Ability to add, subtract, multiply and divide with units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet using a professional and friendly approach
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Post up in designated areas when not completing tasks
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms and amenities of the facility and main area attractions
- Deliver messages, items and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures upon arrival
- Issue claim checks only after receiving vehicle keys and collect claim checks before issuing keys
- Complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey and claim check receipt
- Calculate and collect revenue for vehicles when needed
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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