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Towne Park

Hotel Valet Attendant - Doubletree Galleria Houston

Job Overview

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Employment Type

Temporary
Hourly
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Compensation

Type:
Hourly
Rate:
Range $12.00 - $14.00
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Benefits

accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan

Job Description

Towne Park is a leading hospitality services company dedicated to providing exceptional experiences that create smiles and foster positive impacts. With a strong commitment to delivering outstanding customer service, Towne Park serves millions of patients, visitors, and guests across various locations. The company views employment not just as a job but as an opportunity to make a meaningful difference every day. Towne Park prides itself on a warm, welcoming environment where employees play a crucial role in enhancing the experience of guests and clients alike. Whether it's easing the anxiety of a patient and their family, creating memorable moments for... Show More

Job Requirements

  • High school diploma or GED
  • Valid driver’s license for applicable state or commutable distance
  • One month related experience and/or training or equivalent education and experience
  • Ability to read, write, and comprehend English
  • Strong customer service skills
  • Ability to perform physical tasks including lifting up to 100 pounds
  • Ability to work outdoors in varying weather conditions
  • Availability to work flexible hours based on business volume
  • Willingness to follow safety and operational procedures

Job Qualifications

  • High school diploma or general education degree (GED)
  • Must hold a valid driver’s license for the state applied to work or within a commutable distance
  • One month related experience and/or training or equivalent combination of education and experience
  • Knowledge of principles and processes for providing customer and personal services
  • Ability to read and write standard English language
  • Ability to read and comprehend simple instructions, short correspondence and memos
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations to guests, clients and employees
  • Ability to add and subtract three digit numbers and multiply and divide with 10's and 100's using American money
  • Ability to understand 24 hour and military time systems
  • Ability to understand rates applicable to time passed
  • Ability to operate a manual transmission is highly desirable
  • Ability to perform parallel parking

Job Duties

  • Maintain pleasant, friendly and professional demeanor with guests, co-workers and clients
  • Acknowledge and greet guests within five feet using a professional and friendly manner
  • Use guest last names during interactions
  • Use salutation of the day and welcome guests to the location
  • Practice proper Towne Park phone etiquette
  • Post in designated areas when not completing tasks
  • Park and retrieve vehicles while driving slowly and cautiously
  • Assist guests with bell services and luggage storage as needed
  • Open all vehicle and hotel doors for guests
  • Assist guests with directions, taxis, reservations and inquiries
  • Provide information about facility outlets, meeting rooms, amenities and local attractions
  • Deliver messages, items and guest amenities as requested
  • Shuttle guests to approved places
  • Explain parking rates and retrieval procedures to guests upon arrival
  • Issue claim checks only after receiving vehicle keys and collect claim checks prior to issuing keys
  • Complete and maintain ticket information including key tag, guest folio, vehicle location, damage survey and claim receipt
  • Calculate and collect revenue for vehicles when needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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