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Towne Park logo

Hotel Valet Attendant - $11/HR + Tips - Grand Hyatt Tampa Bay

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $10.98 - $11.00
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

accident insurance
critical illness insurance
Hospital Indemnity insurance
telemedicine
401k retirement savings plan

Job Description

Towne Park is a leading hospitality services company dedicated to creating exceptional experiences by delivering outstanding customer service. Known for its commitment to making a positive impact on guests, clients, patients, and visitors, Towne Park takes pride in providing hospitality solutions that bring smiles and ease the anxieties of those they serve. As a recognized name in the hospitality sector, Towne Park offers a rewarding work environment where employees have the chance to make meaningful contributions daily, whether by providing compassionate assistance to patients and their families or creating memorable experiences for guests in new cities. The company values professionalism,... Show More

Job Requirements

  • High school diploma or general education degree (GED)
  • Must hold a valid driver’s license for the state you are applying to work or within a commutable distance from the state you are applying to work
  • One month related experience and/or training or equivalent combination of education and experience
  • Ability to read and write standard English language
  • Ability to comprehend simple instructions
  • Ability to write simple correspondence
  • Ability to present information effectively in one-on-one and small group situations
  • Ability to perform basic arithmetic including addition, subtraction, multiplication and division
  • Ability to understand 24 hour and military time systems
  • Ability to understand parking rates and procedures
  • Ability to operate a manual transmission is highly desirable
  • Ability to perform parallel parking

Job Qualifications

  • High school diploma or general education degree (GED)
  • Must hold a valid driver’s license for the state you are applying to work, or within a commutable distance from the state you are applying to work
  • One month related experience and/or training or equivalent combination of education and experience
  • Knowledge of principles and processes for providing customer and personal services
  • Ability to read and write standard English language
  • Ability to read and comprehend simple instructions, short correspondence and memos
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
  • Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
  • ability to perform these operations using units of American money
  • Ability to understand 24 hour and military time systems
  • Ability to understand rates applicable to time passed
  • Ability to operate a manual transmission is highly desirable
  • Perform parallel parking

Job Duties

  • Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
  • Acknowledge and greet guests within five feet with a professional and friendly demeanor
  • Use guest last names during interactions
  • Use salutation of the day and welcome guests to the location
  • Practice proper Towne Park phone etiquette
  • Post up in designated areas when not completing tasks
  • Park and retrieve vehicles while driving slowly and cautiously
  • Assist guests with bell services and luggage storage as needed
  • Open all vehicle and hotel doors for guests
  • Assist guests with directions, taxis, reservations and other inquiries
  • Provide guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
  • Deliver messages, items and/or guest amenities as requested
  • Shuttle guests to appropriate places that are approved by the location
  • Explain parking rates and retrieval procedures to guests upon arrival
  • Issue claim checks only after receiving vehicle keys and collect claim checks from all guests prior to issuing keys
  • Consistently complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
  • Consistently complete location on all key tags after parking vehicle
  • Calculate and collect revenue for vehicles when needed

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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