Hotel Valet Attendant - Ann Arbor, MI

Ann Arbor, MI, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $8.50 - $9.50

Work Schedule

Rotating Shifts

Benefits

Health Insurance

Vision Insurance

Dental Insurance

401k

Supplemental Insurance

Bonus opportunities

Paid Time Off

Paid training

Tuition Assistance

Nationwide discounts

Job Description

Parking Management Company (PMC) is a nationally recognized leader in hospitality-focused parking services, headquartered in Nashville, Tennessee. PMC provides comprehensive valet and self-parking management solutions, shuttle services, event parking, and porter/bell services for a diverse portfolio of industries including hotels, resorts, healthcare facilities, and event venues. The company prides itself on delivering seamless, guest-centric parking experiences that serve as an extension of the hospitality provided by its partners. With a strong commitment to excellence and a guest-first mindset, PMC's mission is to enhance the overall guest experience by providing professional, courteous, and efficient parking services across various market segments.

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Job Requirements

High school diploma or GED
previous customer service experience preferred
valid driver’s license
reliable transportation
acceptable motor vehicle record with no more than 3 moving violations within 3 years
pass and maintain clean background check
ability to stand, walk, run short distances, and lift up to 50 lbs
availability to work evenings, weekends, and holidays
adherence to company policies and safety guidelines
professional appearance and grooming
ability to use communication tools such as phones and radios
flexible and able to adapt to changing work conditions

Job Qualifications

High school diploma or GED required
previous customer service experience preferred
a helpful attitude and strong customer service mindset are essential
valid driver’s license and reliable transportation required
maintain an acceptable motor vehicle record with no more than 3 moving violations within 3 years
successfully pass and maintain a clean background check
deliver exceptional guest service through clear and professional communication and active listening
create welcoming, personalized interactions that reflect company standards
adhere to company policies and procedures
effectively adapt to changing environments and manage multiple responsibilities
remain flexible and professional in the face of unexpected challenges
follow instructions and complete tasks on time
adhere to all safety guidelines and use equipment properly
ability to stand, walk, run short distances, and lift up to 50 lbs for extended periods
availability to work evenings, weekends, and holidays
maintain professional appearance including uniform and grooming standards

Job Duties

Check for damage and record vehicle details on claim tickets
safely park and retrieve vehicles
follow key handling procedures
follow all safety guidelines
clock in/out for shifts and breaks on time
report tips accurately
keep the valet area clean, organized, and presentable
handle guest concerns politely
solve problems quickly
support a positive team environment
arrive on time, in full uniform, and ready to work
follow all company rules and policies
help with other tasks as needed to support the team and daily operations

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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