Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.50 - $20.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Paid Time Off
401k
Employee Discounts
Retirement Plan
Job Description
LaQuinta Inn & Suites Atlanta Airport North is a reputable hotel located near the Atlanta Airport, known for providing guests with a comfortable and convenient lodging experience. It is part of a well-established hotel chain that prioritizes guest satisfaction and maintains high standards in hospitality services. The hotel offers a range of amenities and facilities designed to cater to the needs of business travelers, vacationers, and families. Its strategic location near the airport makes it an ideal choice for travelers requiring easy access to transport and local attractions.
The role of the Hotel Shuttle Driver is a full-time, customer-oriented ... Show More
The role of the Hotel Shuttle Driver is a full-time, customer-oriented ... Show More
Job Requirements
- High school diploma or general education degree or equivalent combination of education and experience preferred
- Valid driver’s license with a clean driving record
- Ability to drive manual and automatic transmission vehicles
- Ability to lift heavy luggage and assist guests physically
- Excellent communication skills in English
- Ability to work flexible hours including weekends and holidays
- Willingness to pass background and substance abuse screening prior to employment
- Ability to handle emergency situations calmly and effectively
Job Qualifications
- High school diploma or general education degree or equivalent combination of education and experience preferred
- Ability to communicate effectively verbally and in writing in English
- Ability to operate manual and automatic transmission vehicles safely
- Experience in customer service or hospitality preferred
- Strong interpersonal skills with patience, tact, and diplomacy
- Knowledge of local area and transportation regulations preferred
- Ability to read and interpret English language documents such as luggage tags and claim checks
- Ability to follow traffic laws and operate vehicle safely
- Capability to handle luggage and assist guests
- Good physical stamina and alertness
Job Duties
- Warmly welcome guests, creating a positive first impression of hotel
- Promote hotel facilities and provide accurate information on hotel facilities, local attractions/events, transportation arrangement and directions around the community
- Maintain effective communication amongst the Bell Staff and with all hotel departments
- Stay aware of issues relating to Bell Staff and general hotel operations
- Attend meetings as scheduled
- Be responsive to instructions and suggestions and work to resolve problems
- Adhere to arrangements made and instructions relating to special guest needs, large group arrivals, VIP and special requests, special transportation needs
- Load and unload guest luggage and other belongings from a variety of vehicles, escort guests to and from guest rooms, transport luggage/belongings to and from guest rooms, bell closet and other hotel areas
- Navigate bell carts carefully through public areas, in and out of elevators and in corridors
- Demonstrate features of guest room and promote hotel facilities, deliver guest faxes, amenities, etc
- Transport guests to and from designated and approved locations using official hotel vehicles (cars or vans)
- Operate hotel vehicles in a safe manner and in accordance with established laws
- Perform assigned duties associated with guest transportation (ex. maintain logs, show videos, etc)
- Read, track, and comply with guest transportation schedules established on a daily basis
- Properly maintain and clean hotel vehicles
- Must be able to drive a manual and automatic transmission vehicle
- Comprehend and abide by all traffic regulations while transporting customers to and from the airport terminal or other designated site
- Remain calm and alert especially during emergencies or heavy hotel activity and handle complications from driving in the local community
- Listen, understand, and respond immediately to customer and associate inquiries and requests for assistance
- Greet customers with a friendly and sincere welcome
- Lift luggage, packages and boxes from cars, buses, vans, and carts, placing items on the ground, onto baggage carts, conveyors, or other vehicles
- Clearly communicate the features and services of the hotel facilities
- Maintain an alert and attentive demeanor
- Maintain cleanliness of the hotel vehicles by cleaning and washing it when appropriate
- Take vehicles for periodic servicing and fueling as required
- Ability to communicate effectively verbally and in writing English sufficient to ascertain and document appropriate pick up and drop off points
- Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger
- Ability to read English language to ascertain information from luggage tags, claim checks and to identify specific airline/customer pickup and drop off points and street signs
- Complete a pre-driving checklist for vehicles on a daily basis ensuring that the following are in proper working order: lights, brakes and electric doors on vans and trucks, oil and tire pressure, transmission fluid, radiator fluid and gas at proper levels
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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