Hotel Sales Manager at the Fairfield Inn Winston-Salem Downtown
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $46,000.00 - $61,900.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Flexible spending account
Health savings account
employee discount
Simple IRA matching
Bonus Pay
Job Description
Summit Hospitality Group, Ltd. is a renowned hospitality management company specializing in hotel operations and management. With a strong presence in the hotel industry, they manage a portfolio of properties that focus on delivering exceptional guest experiences combined with operational excellence. Summit Hospitality Group is dedicated to creating a positive work environment where team members are empowered to grow their careers while cultivating outstanding customer service in the competitive hospitality market.
One of their premier properties, the Fairfield Inn Winston-Salem Downtown, presents an exciting opportunity for a driven sales professional aiming to elevate their career. This full-time positi... Show More
One of their premier properties, the Fairfield Inn Winston-Salem Downtown, presents an exciting opportunity for a driven sales professional aiming to elevate their career. This full-time positi... Show More
Job Requirements
- Two or more years of experience in hospitality sales
- ability to work independently in a fast-paced environment
- strong written and verbal communication skills
- proficiency in CRM systems
- willingness to participate in occasional weekend work
- availability to travel locally for client meetings and events
- ability to handle multiple projects simultaneously
Job Qualifications
- Bachelor's degree in business, marketing, hospitality or related field preferred
- minimum 2 years of experience in hospitality sales
- proven track record of achieving sales targets and growing market share
- strong written and verbal communication skills
- ability to work independently and manage multiple priorities
- proficiency with CRM software and sales analytics tools
- excellent interpersonal and networking skills
- strategic thinking and problem-solving abilities
- knowledge of hotel industry and sales processes
- ability to participate confidently in community and industry events
Job Duties
- Manage top corporate accounts in the market
- tactical and timely execution of hotel and market sales initiatives through account strategies
- properly manage the sales process through time of arrival
- strategic account planning, result accountability, and reporting
- leverage business and community relationships to drive transient, group and extended stay revenues
- proactive sales efforts to maximize business opportunities and revenue
- provide a comprehensive business partnership with accounts to drive loyalty, increase market share, and focus on customer experience
- performance accountability through goal and activity achievement
- update and manage Delphi.fdc system
- analyze operational and sales reports to identify opportunities and develop account strategies
- conduct sales calls, prospecting, site tours, blitzes, customer events and participate in trade shows
- identify and pursue new business development
- grow existing account portfolio and replace underperforming accounts
- manage the sales process from first contact to arrival
- execute account initiatives from market and hotel sales and marketing business plan
- participate in departmental meetings and team outings
- report weekly on sales activity and bookings
- accurate tracking and account data entry into CRM system
- be knowledgeable about brand sales initiatives, strategies, training and systems
- manage assigned sponsorships and affiliations
- participate in community events and organizations to promote company presence
- develop strategic business partnerships
- participate in customer entertainment events
- participate in corporate and brand sales training
- complete annual self-performance appraisal
- submit paid time off requests timely
- communicate professionally, clearly and concisely
- adhere to company policies and standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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