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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $47,600.00 - $64,100.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
The Hotel Sales Manager role is a vital position within the hospitality industry, situated at a high-volume hotel dedicated to providing exceptional services to corporate clients, government entities, conventions, and banquets. This establishment thrives by blending high-quality accommodations and seasoned event management to create memorable experiences for guests and clients alike. As a part of this dynamic environment, the Hotel Sales Manager serves as a linchpin between the sales, catering, and operational teams, orchestrating seamless communication and collaboration to maximize revenue opportunities and ensure client satisfaction. The hotel itself is renowned for its commitment to excellence, offering a range of... Show More
Job Requirements
- At least five years experience in convention/group sales in a high volume hospitality industry
- A 4-year degree in a related field or equivalent work experience
- At least three years experience coordinating events and processing Banquet Event Orders
- Ability to work flexible schedules, including nights, weekends and holidays
- Proficient in MS Word, Excel, PowerPoint, Outlook, Delphi, and LMS
- Ability to establish priorities and meet deadlines
- Strong interpersonal and communication skills
- Ability to maintain confidentiality with financial data and marketing plans
Job Qualifications
- Ability to work flexible schedules, including nights, weekends and holidays
- Ability to deliver a service level which creates an atmosphere that makes guests want to return, giving each guest a positive, memorable experience
- Must be proficient in MS Word, Excel, PowerPoint, Outlook, Delphi, and LMS
- Ability to establish priorities, meet deadlines and handle multiple simultaneous tasks
- Ability to coordinate events with clients and create Banquet Event Orders based on client details
- Commitment to routinely go above and beyond in the accomplishment of position responsibilities
- Must present an image of excitement and enthusiasm, while maintaining a professional appearance and demeanor
- Excellent interpersonal, organizational and communication skills
- Display strong work ethic and teamwork
- Ability to maintain strict confidentiality relative to financial data and marketing plans
- At least five years experience in convention/group sales in a high volume hospitality industry with a 4-year degree in a related field or equivalent work experience
- At least three years experience coordinating events and processing Banquet Event Orders
Job Duties
- Collaborates with the Director of Sales to develop and implement strategies that attract corporate, government, convention, and banquet business
- Assists the Convention Services Manager during peak periods and prepares Banquet Event Orders (BEOs) for small event-only business
- Supports the Director of Sales in setting annual and quarterly sales goals
- Produces and presents periodic sales performance reports to upper management, including comparisons to budget, prior year results, and other key benchmarks
- Conducts property tours for meeting planners and prospective clients, highlighting all hotel and resort services
- Hosts and entertains clients during site inspections, pre-planning visits, and program operations as appropriate
- Partners with marketing leadership to develop collateral materials and marketing plans that support both retention of existing relationships and the acquisition of new business
- Coordinates with internal departments and company personnel to ensure the successful planning and execution of conventions, meetings, and special events
- Provides consistently positive, courteous, and professional guest service in all interactions with guests, visitors, vendors, and team members
- Maintains a clean, safe, and hazard-free work environment within the assigned area of responsibility
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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