Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,400.00 - $74,500.00
Work Schedule
Flexible
Benefits
competitive salary
performance-based bonuses
Opportunity for career growth
Professional Development
supportive work environment
collaborative work environment
Discounts on stays and amenities
Job Description
The Sturbridge Host Hotel + Conference Center is a premier full-service hotel located in the heart of Sturbridge, Massachusetts, beautifully situated on the shores of Cedar Lake. With 232 guest rooms, including 24 mini suites and 5 suites, the hotel offers a blend of comfort and elegance suited for both leisure and business travelers. The property boasts 35,000 square feet of versatile meeting and event space, making it a sought-after destination for conferences, weddings, corporate retreats, and a variety of other special occasions. The hotel is renowned for its exceptional catering services, which are expertly delivered by a dynamic kitchen... Show More
Job Requirements
- Maintains a professional image, including appearance, verbiage, and body language, at all times
- Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact
- Actively listens to guests, responding appropriately to their questions and/or concerns
- Seeks guidance and/or assistance from others to ensure satisfaction
- Fosters teamwork by offering assistance to others, as needed
- Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues
- Reports discrepancies to the proper department
- Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures
Job Qualifications
- 3+ years of hotel sales experience, preferably in a full-service or upscale property
- Solid understanding of event planning, logistics, and execution within a hospitality environment
- Proven track record of achieving sales targets and managing key accounts
- Excellent communication, presentation, and negotiation skills
- Strong organizational and time-management abilities
- Familiarity with hotel property management systems (PMS), sales platforms (Delphi, Opera, Caterease, etc.), and CRM tools
- Ability to work flexible hours, including occasional evenings and weekends as needed for events
Job Duties
- Proactively identify, pursue, and secure new group, corporate, and event business
- Build and maintain strong relationships with clients, meeting planners, travel agencies, and corporate partners
- Develop and execute strategic sales plans to meet or exceed revenue goals
- Respond promptly to leads and inquiries, preparing proposals and contracts tailored to client needs
- Coordinate with the events and operations teams to ensure smooth execution of meetings, conferences, weddings, and other events
- Attend industry events, trade shows, and networking functions to generate leads and build brand awareness
- Maintain accurate records in the hotel's sales and CRM systems
- Analyze market trends and competitor performance to adjust strategies accordingly
- Conduct site inspections and client visits as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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