Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,400.00 - $74,500.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive salary
performance-based bonuses
Opportunity for career growth
Professional Development
supportive work environment
Employee discounts on stays and amenities
flexible scheduling
Job Description
The Sturbridge Host Hotel + Conference Center is a distinguished full-service hotel located in the heart of Sturbridge, Massachusetts, on the scenic Cedar Lake. Boasting 232 guest rooms, including 24 mini suites and 5 full suites, this establishment offers an exceptional hospitality experience that caters to both leisure and business guests. The hotel also features 35,000 square feet of flexible meeting space, making it an ideal venue for a variety of events such as conferences, weddings, corporate meetings, and social gatherings. With a dynamic kitchen team providing a diverse range of catering options, the facility supports successful events with quality... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 3 years of professional experience in hotel sales or related hospitality industry role
- Strong interpersonal and communication skills
- Proven ability to develop and maintain business relationships
- Competency with sales and CRM software
- Ability to manage multiple projects and deadlines
- Flexibility to work non-standard hours, including evenings and weekends when events require
- Professional appearance and demeanor
- Commitment to teamwork and customer service excellence
- Valid driver's license preferred but not required
Job Qualifications
- 3+ years of hotel sales experience, preferably in a full-service or upscale property
- Solid understanding of event planning, logistics, and execution within a hospitality environment
- Proven track record of achieving sales targets and managing key accounts
- Excellent communication, presentation, and negotiation skills
- Strong organizational and time-management abilities
- Familiarity with hotel property management systems (PMS), sales platforms (Delphi, Opera, Caterease, etc.), and CRM tools
- Ability to work flexible hours, including occasional evenings and weekends as needed for events
Job Duties
- Proactively identify, pursue, and secure new group, corporate, and event business
- Build and maintain strong relationships with clients, meeting planners, travel agencies, and corporate partners
- Develop and execute strategic sales plans to meet or exceed revenue goals
- Respond promptly to leads and inquiries, preparing proposals and contracts tailored to client needs
- Coordinate with the events and operations teams to ensure smooth execution of meetings, conferences, weddings, and other events
- Attend industry events, trade shows, and networking functions to generate leads and build brand awareness
- Maintain accurate records in the hotel’s sales and CRM systems
- Analyze market trends and competitor performance to adjust strategies accordingly
- Conduct site inspections and client visits as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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