Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.75 - $25.75
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
Education tuition reimbursement
Paid vacation
Holiday pay
Career development workshops
FREE daily meal
Internal Advancement
Job Description
Atlantis Casino Resort Spa is a renowned luxury hotel and casino resort located in Reno, Nevada. This establishment is well-known for its elegant accommodations, world-class amenities, exciting gaming options, and exceptional customer service. Atlantis provides guests with a vibrant atmosphere featuring multiple dining options, a full-service spa, entertainment venues, meeting rooms, and recreational facilities. Atlantis Casino Resort Spa has built a reputation as a premier destination for tourists and business travelers alike, blending luxury with a welcoming and comfortable environment. The resort is dedicated to delivering memorable experiences through a combination of outstanding service, superior facilities, and a focus on... Show More
Job Requirements
- High school diploma or equivalent
- Previous clerical or secretarial experience
- Previous hotel sales experience preferred
- Proficiency with computer programs including Windows and Internet
- Experience with computerized hotel reservation systems preferred
- Ability to handle multiple tasks and work under pressure
- Strong communication and interpersonal skills
- Ability to maintain professional appearance standards including no visible tattoos, piercings, or unnatural hair colors
- Occasional ability to lift up to 25 pounds
- Ability to stand, walk, talk and hear during work shifts
- Must adhere to company appearance policies
Job Qualifications
- Previous advanced clerical or secretarial skills
- Previous hotel sales experience preferred
- Experience with computer programs such as Windows and Delphi preferred
- Experience with computerized hotel reservation systems such as LMS preferred
- Knowledge of general office equipment
- Excellent written and verbal communication skills
- Ability to take direction well
- Ability to work independently
- Ability to perform effectively as a team member
- Excellent basic computer skills
- Strong organizational skills
- Excellent phone etiquette
- Excellent public relations and customer service skills
- Ethical business practices
- Professional appearance and attire
Job Duties
- Process correspondence, reports, proposals and contract documents and internal communications
- Work with assigned managers and cooperate on projects
- Assist in developing and building prospect and client accounts
- Receive incoming calls and greet guests
- Conduct personal and telephone contacts professionally
- Process incoming and outgoing mail
- Assist with solicitation and compile promotional packets, mailings, lists and files
- Assist with special client requests such as site inspections and room service gifts
- Maintain filing systems, forms, mailing lists and sales collateral
- Input data and maintain computer database including form letters and reports
- Coordinate assignments and maintain communication with staff and other departments
- Maintain traces and client status reports
- Coordinate travel arrangements including shipping for trade shows
- Work cooperatively with sales team and other departments to enhance sales programs
- Maintain communication with Sales Directors, Managers and Hotel Department Managers about reservations
- Maintain correspondence with group leaders about reservations
- Participate in community and special events
- Maintain a positive work environment and professional communication
- Perform other assignments as directed by management
Job Location
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