Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $40,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
matching 401k plan
Paid Time Off
Professional training
competitive pay
Job Description
SREE Hotels LLC is a prominent property management group that has rapidly made its mark across the Southeast United States by managing a growing portfolio of upscale hotels. Currently boasting ownership and operation of 24 branded hotels in key markets such as Charlotte, Raleigh, Columbia, Cincinnati, and Myrtle Beach, SREE Hotels is recognized for its commitment to quality and excellence in the hospitality industry. The company represents highly respected names like Marriott and Hilton, providing its guests with premium accommodations and services. Their corporate office, beautifully situated in the Ballantyne area of Charlotte, North Carolina, offers strategic access to major... Show More
Job Requirements
- High school diploma or equivalent
- Prior hospitality industry experience preferred
- Ability to work some weekends and evenings based on event bookings
- Basic computer proficiency
- Strong organizational and time management skills
- Ability to lift up to 25 pounds occasionally
- Effective communication skills
- Ability to multitask in a fast-paced environment
- Flexibility to work collaboratively with various departments
Job Qualifications
- Prior experience working in hospitality sales, hotel front desk, catering, or events
- Ability to read and interpret safety rules, operating instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Effective oral communication skills before groups of customers or employees
- Basic mathematical skills including algebra and geometry concepts
- Problem-solving skills in situations with limited standardization
- Ability to interpret written, oral, diagrammatic, or schedule instructions
- Professional appearance and demeanor
Job Duties
- Maintain and update all active files and log in pick-up of room nights and food and beverage after events in the sales database system
- Uncover information from meeting planners to aid hotel outlets in staffing and preparation
- Support Sales Department with deliveries, shipments, and disbursement of group equipment and collateral
- Update functions as group agendas become finalized to minimize space needs and notify management of changes
- Attend sales and property-specific meetings
- Stay aware of entire hotel operations
- Follow up with group blocks prior to cut-off date and confirm group room pick-ups
- Answer incoming calls and direct or handle requests
- Provide phone, email, and office coverage to assist customers
- Block space, detail and create Banquet Event Orders (BEOs) for all meetings and events
- Prepare group resumes, daily function reports, and BEO packets ensuring distribution throughout the hotel
- Resolve issues, complaints, or problems ensuring quality delivery and client satisfaction
- Ensure billing, commission payments, deposits are accurate and processed
- Conduct hotel site tours when needed and assist with site visit preparations
- Assist Sales Managers with group rooming lists, convention kits, and sales collateral
- Type proposals, contracts, and BEOs timely and maintain files
- Keep Sales Managers and Director informed of messages taken during their absence
- Attend pre-conference meetings to ensure client satisfaction
- Maintain professional relationships with departments, team members, and guests
- Present a clean, professional image to project positive appearance
- Perform additional duties as assigned by Sales Managers, Director, or General Manager
OysterLink supports hiring across hospitality industries.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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