Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $37,300.00 - $48,800.00
Work Schedule
Standard Hours
Benefits
Daily Pay
Free Telemedicine
Virtual mental health care
multiple health insurance options
life insurance options
401k plan
company match
Paid Time Off
Holiday pay
Pet insurance
Employee assistance program
discounted hotel rooms
Savings marketplace discounts
Job Description
Collegiate Hotel Group is a reputable hospitality management company renowned for its dedication to delivering exceptional guest experiences and managing distinctive hotels. Among its esteemed properties is Hotel 1928, a vibrant and dynamic hotel celebrated for its unique blend of historic charm and modern luxury. This hotel prides itself on its exceptional service, innovative marketing strategies, and a passionate team committed to excellence in hospitality. Collegiate Hotel Group takes pride in cultivating a collaborative culture where teamwork and innovation drive success, providing both guests and employees with an enriching environment. Employment at Collegiate Hotel Group offers individuals an opportunity to... Show More
Job Requirements
- Minimum of High School education
- post-high school education preferred
- minimum of 1 year in hotel or conference Catering/Sales Assistant role
- ability to communicate effectively verbally and in writing
- excellent listening and problem-solving skills
Job Qualifications
- Minimum of High School education
- post-high school education preferred
- minimum of 1 year in hotel or conference Catering/Sales Assistant role
- ability to communicate effectively verbally and in writing
- excellent listening and problem-solving skills
Job Duties
- Assists with identifying and soliciting new accounts
- assists with maintaining existing accounts
- assists with achieving monthly revenue booking goals
- assists with completing daily, weekly, monthly reports
- receives and responds to requests for information and inquiries by responding directly to the customer or routing calls to the appropriate team member
- composes and distributes routing correspondence, reports or contracts
- ensures all documents are completed accurately and on time and maintains sales records and filing system
- reserves conference space and books blocks of rooms for guests
- assists with set up, maintaining, and clearing of banquet space before and after events
- administers group and meeting/banquet events including greeting all groups, creating and placing welcome amenities in rooms, finalizing items with the group at check in/out
- follows up with past clients to ensure guest satisfaction
- coordinates with customers on due dates for rooming lists, cut off dates, BEOs, contracts, etc. to ensure that all deadlines are met
- responds to all guest inquiries and third party meeting leads in a timely fashion
- details banquet event orders and distributes to staff
- creates and maintains group blocks and catering/banquet events in the property PMS systems
- conducts inspections of guest and meeting rooms, banquet facilities to ensure they meet customer expectations
- works closely with front desk to ensure accuracy of reservations, groups, events
- works client-related special events
- abides by Prime Time Selling hours
- develop and execute on-site social content strategies for Instagram and Facebook, including event coverage, photography direction, and storytelling that highlights the hotel's distinct personality
- coordinate and support on-property special events in collaboration with Food & Beverage and above-property leadership teams to drive engagement, visibility, and guest experience
- partner with leadership and creative teams to plan and execute styled photoshoots that elevate the property's visual identity and marketing assets
- concept and activate experiential offers that enhance guest connection, generate buzz, and bring the brand to life at the property level
- manage printing needs and creative execution for on-site menus, signage, and event collateral
- other duties as assigned
OysterLink connects hospitality employers and applicants.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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