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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.50 - $25.50
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Matching 401k
Paid Time Off
Professional Development
competitive pay
Job Description
SREE Hotels LLC is recognized as one of the fastest-growing property management groups in the Southeastern United States, specializing in the hospitality sector. The company operates a diverse portfolio of 24 brand-name hotels located in key markets such as Charlotte, Raleigh, Columbia, Cincinnati, and Myrtle Beach, with plans for further expansion. Among the reputable brands under its management are Marriott and Hilton, known globally for their high standards of service and luxurious accommodations. The corporate office of SREE Hotels is situated in the scenic Ballantyne area of Charlotte, North Carolina, providing easy access to major highways and airports, which facilitates... Show More
Job Requirements
- high school diploma or equivalent
- prior relevant hospitality experience
- excellent communication and organizational skills
- proficiency with computer reservation and sales systems preferred
- ability to multitask and work under pressure
- must be able to work some weekends and evenings
- physical ability to sit, stand, walk, and lift weights up to 25 pounds
- must maintain professional appearance and demeanor
- valid work authorization
- strong customer service orientation
Job Qualifications
- prior experience in hospitality sales, hotel front desk, catering, or events
- experience in hotel environment is a plus
- familiarity with reservation systems such as FOSSE or OnQ is a plus
- ability to read and interpret safety rules and procedural manuals
- strong report writing and correspondence skills
- effective oral communication skills
- mathematical ability to calculate figures such as discounts and commissions
- understanding of basic algebra and geometry concepts
- problem-solving skills with minimal standardization
- ability to follow written, oral, and scheduled instructions
- flexibility to work some weekends and evenings based on event schedules
Job Duties
- maintains and updates all active files and logs in sales database
- uncovers information from meeting planners to aid hotel staffing
- supports sales department with deliveries, shipments, and group equipment
- updates function books, calendars, or computer systems as group agendas finalize
- attends sales and property-specific meetings
- follows up with group blocks prior to cut-off dates
- answers incoming calls and manages customer requests
- provides phone, email, and office coverage
- blocks space and creates banquet event orders
- prepares group resumes, daily function reports, and BEO packets
- resolves issues and complaints to ensure client satisfaction
- ensures accurate billing and commission processing
- conducts hotel site tours as needed
- assists with group rooming lists and convention kit preparation
- types proposals, contracts, and BEOs timely
- informs sales managers and directors of messages when absent
- attends pre-conference meetings
- maintains professional relationships with team members and guests
- presents a professional image
- performs duties as requested by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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