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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $37,000.00 - $40,000.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Matching 401k
competitive pay
Paid Time Off
Professional training
Job Description
SREE Hotels LLC is a rapidly expanding property management group specializing in the hospitality industry, with a strong presence across the Southeast United States. The company manages a diverse portfolio of 24 brand-name hotels, including prestigious brands like Marriott and Hilton, located in key markets such as Charlotte, Raleigh, Columbia, Cincinnati, and Myrtle Beach. Headquartered in the Ballantyne area of Charlotte, North Carolina, SREE Hotels combines strategic expansion with a commitment to exceptional service and operational excellence. The corporate office benefits from convenient access to major highways and airports, facilitating seamless business travel and operational support. SREE Hotels is known... Show More
Job Requirements
- high school diploma or equivalent
- prior experience working in hospitality sales, hotel front desk, catering, or events
- knowledge of hotel reservation systems such as FOSSE or OnQ is a plus
- ability to read, write, and communicate effectively
- basic math skills including ability to calculate percentages and commissions
- problem-solving abilities
- ability to work flexible hours including some weekends and evenings
- physical ability to perform job duties including lifting up to 25 pounds
Job Qualifications
- prior experience in hospitality sales, hotel front desk, catering, or events
- ability to read and interpret documents such as safety rules and procedure manuals
- ability to write routine reports and correspondence
- effective communication skills
- basic mathematical skills including algebra and geometry concepts
- problem-solving skills
- ability to interpret written, oral, and diagram instructions
- must be able to work some weekends and evenings based on events
Job Duties
- maintain and update all active client files
- log room night and food and beverage pick-up in the sales database
- support sales department with deliveries, shipments, and group equipment disbursement
- update function bookings and calendars according to finalized group agendas
- attend sales and property meetings
- follow up with group blocks prior to cut-off dates
- answer and direct incoming calls
- provide phone, email, and office coverage
- block space and create banquet event orders (BEOs) for meetings and events
- prepare group resumes, daily function reports, and BEO packets
- resolve client issues ensuring quality service delivery
- manage billing, deposits, and commission payments
- conduct hotel site tours
- assist with site visit preparations
- type proposals, contracts, and BEOs promptly
- communicate messages to sales managers and directors
- attend pre-conference meetings
- maintain professional relationships with departments and guests
- present a professional image
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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