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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $40,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Matching 401k
Paid Time Off
Professional training
competitive pay
Job Description
SREE Hotels LLC is one of the fastest-growing property management groups in the Southeast United States. The company operates a portfolio of 24 well-known brand name hotels in popular markets including Charlotte, Raleigh, Durham, Columbia, Cincinnati, and Myrtle Beach, and continues to expand its reach. SREE Hotels specializes in managing hotels under respected brands such as Marriott and Hilton, providing its associates with unparalleled opportunities for career advancement within the hospitality industry. The corporate office is strategically located in the Ballantyne area of Charlotte, NC, offering convenient access to major highways and airports, which facilitates travel and operational efficiency. The... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience working in hospitality sales, front desk, catering or events
- Ability to read and interpret safety rules, operating instructions, and procedural manuals
- Ability to speak effectively before groups
- Basic math proficiency including calculations for discounts, commissions, and measurements
- Ability to follow detailed instructions and procedures
- Strong problem-solving skills
- Ability to adjust to changing event schedules
- Must be able to work some weekends and evenings based on booked events
- Ability to lift and move up to 25 pounds occasionally
- Close and distance vision
- Good hearing and verbal communication skills
Job Qualifications
- Prior experience in hospitality sales, hotel front desk, catering or events
- Ability to communicate effectively with clients and team members
- Experience with reservation systems like FOSSE or OnQ is a plus
- Strong organizational and multitasking skills
- Ability to write reports and correspondence
- Basic math skills including algebra and geometry concepts
- Ability to solve practical problems with limited standardization
- Ability to interpret written, oral, and diagram instructions
- Flexibility to work some weekends and evenings
- Professional and friendly demeanor
Job Duties
- Maintain and update all active files
- Log room nights and food and beverage pick-up weekly in sales database
- Gather detailed information from meeting planners to aid hotel staffing
- Support sales department with deliveries and group equipment disbursements
- Update function agendas in booking systems and notify sales management of changes
- Attend sales and property-specific meetings
- Follow up with group blocks prior to cut-off dates
- Answer incoming calls and provide customer assistance
- Provide phone, email, and office coverage
- Block space, detail and create BEOs for all meetings and events
- Prepare group resumes, daily function reports, and BEO packets
- Resolve client issues and ensure quality product delivery
- Ensure accurate billing, commissions, deposits processing
- Conduct hotel site tours and assist with sales visit preparations
- Assist with inputting group rooming lists and preparing sales collateral
- Type proposals, contracts and BEOs timely
- Keep sales managers informed of messages
- Attend pre-conference meetings to ensure client satisfaction
- Maintain professional relationships with team and guests
- Present a clean, professional image
- Perform additional duties as requested
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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