Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $37,000.00 - $40,000.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Matching 401k
Paid Time Off
Professional training
competitive pay
Job Description
SREE Hotels LLC is a prominent property management company specializing in the hospitality industry, with a strong presence in the Southeast United States. As one of the fastest-growing groups in this sector, SREE Hotels currently owns and operates 24 brand-name hotels across popular markets such as Charlotte, Raleigh, Columbia, Cincinnati, and Myrtle Beach. Their portfolio boasts well-respected brands like Marriott and Hilton. The corporate office is centrally located in the Ballantyne area of Charlotte, North Carolina, providing convenient access to major highways and airports, which facilitates ease of travel for their associates and stakeholders. SREE Hotels prides itself on offering... Show More
Job Requirements
- high school diploma or equivalent
- prior experience working in hospitality sales, hotel front desk, catering or events
- ability to work some weekends and evenings based on booked events
- ability to communicate effectively
- proficiency in computer systems and sales databases
- ability to handle multiple tasks efficiently
- ability to maintain a professional demeanor
- physical ability to perform job functions including sitting, standing, walking, and occasionally lifting up to 25 pounds
Job Qualifications
- prior experience in hospitality sales, hotel front desk, catering or events
- knowledge of hotel operations
- experience with reservation systems such as FOSSE or OnQ is a plus
- ability to read and interpret safety rules and operational instructions
- ability to write routine reports and correspondence
- strong verbal communication skills
- ability to calculate figures including discounts, commissions, and percentages
- basic algebra and geometry knowledge
- problem-solving skills
- ability to interpret various instructions
- ability to work some weekends and evenings based on booked events
Job Duties
- maintains and updates all active sales files
- logs room nights and food and beverage pick-up in the sales database
- uncovers detailed information from meeting planners to assist hotel outlets with staffing
- supports sales department with deliveries, shipments, and group equipment
- updates function calendars and notifies sales management of changes
- attends sales and property specific meetings
- follows up with group room blocks prior to cut-off dates
- answers incoming calls and directs requests
- provides phone, email, and office coverage
- blocks space and creates banquet event orders (BEOs)
- prepares group resumes, daily function reports, and BEO packets
- resolves client issues to ensure satisfaction
- ensures accurate billing and commission processing
- conducts hotel site tours and assists with sales visit preparations
- types proposals, contracts, and BEOs promptly
- maintains communication in absence of sales management
- attends pre-conference meetings
- maintains professional relationships with departments and guests
- presents a professional image to clients
- performs other duties as requested by sales management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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