Hotel Room Attendant

Spokane, WA, USA|Onsite

Job Overview

Employment Type

Temporary

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Exact $17.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

flexible scheduling

Job Description

This job opportunity is offered by a reputable casino and hotel establishment, specifically located within the Spokane Tribe Casino. The company operates a vibrant and dynamic hospitality environment that includes a casino, hotel accommodations, dining options, and entertainment venues. As a prominent player in the local hospitality and gaming industry, the Spokane Tribe Casino prides itself on providing top-tier guest experiences, combining exciting gaming opportunities with exquisite lodging and dining services. The company is dedicated to maintaining high standards of cleanliness, safety, and guest satisfaction, ensuring that every visitor enjoys a memorable stay in a comfortable and welcoming atmosphere.

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Job Requirements

Must be at least eighteen 18 years of age
prior hotel housekeeping experience preferred
excellent time management and organizational skills
detail oriented
schedule flexibility, must be willing and able to work all shifts, nights, overnights, weekends and holidays
ability to adapt to different situations and change in work processes to accommodate guest needs
demonstrate the ability to take constructive feedback
good communication skills both written and verbal
read, write, and speak English with general working fluency
demonstrate excellent listening skills to ensure meeting guests needs
knowledge of, and willingness to learn, new cleaning methods
excellent guest service skills, reliability, organizational skills, integrity, and honesty as well as high energy levels
interact appropriately and effectively with guests, management, other team members, and outside contacts

Job Qualifications

Must be at least eighteen 18 years of age
prior hotel housekeeping experience preferred
excellent time management and organizational skills
detail oriented
schedule flexibility, must be willing and able to work all shifts, nights, overnights, weekends and holidays

Job Duties

Cleaning guest rooms including dusting, polishing, sanitizing, vacuuming, mopping, and disposing of trash and waste
making beds, changing, and restocking linens
restock room supplies such as drinking glasses, soaps, shampoos, writing supplies, and wet bar/kitchen
follow procedures set by hotel management for proper entry into guest rooms and ensuring vacancy before entering
proper handling of bio-hazard material according to department procedures
attend all bio-hazard training and certification
fix any room issues discovered during the cleaning process and ensure room issues are resolved before the room is changed to vacant inspected
follow-up with other teams/departments including Maintenance and Preventive Maintenance teams to ensure room issues are resolved
find resolution to problems before passing them on to supervision or management
maintain compliance with lost and found items handling according to current SOPs
inspect and turn mattresses regularly
store all dirty laundry in line with company policy
check all appliances in rooms are in working order
realign furniture and amenities according to the prescribed layout
respond to guest queries and requests
respond to calls for housekeeping problems such as spills and broken glasses
deliver any requested housekeeping items to guest rooms
remove room service items
organize and restock the cart at the end of the shift
ensure confidentiality and security of guest rooms
follow all company and applicable regulatory safety and security procedures
report any maintenance issues or safety hazards
observe and report damage of hotel property
perform all other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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